Active since Mar 2009
Made use of this company to ship goods to a new customer. The goods were collected on the 27th and were to be delivered by the 29th. If we had not followed up, we woud never have found out that their unmaintained truck broke down. Over the next 3 days there were no proactive updates, when they did answer the phone, you were met with lies, false promises. They eventually delivered on Sunday the 31'st Aug, but not at 9am as promised the previous day, after 1pm, forcing my client to keep the store and staff at work past closing time. They also held the goods to ransom refusing to offload even though they failed to meet the commitment they charged for. Tis further racked up an overtime bill from my client for thousands of rands This is honestly the worst transport company I have dealt with! NB: Hello Peter deleted the original review, even though I provided evidence of the invoice, the call records showing hundreds of follow-up calls over the course of those three days. They even had the cheek to ask me to produce an affidavit
Reported ***** on my credit card a month ago now. 2 updates that they are investigating. I have now sent three follow up emails and get no response - seems as though FNB can’t keep their client’s transactions protected despite taking credited and promising to do so!
Daylight *******- Charged for damage, which the returns agents agreed could not have been inflicted through one rental - repeated damage from cars opening their doors onto the rental. The damage reflects several separate incidents - highly unlikely it could have been during the course of my rental. We even completed a document on return stating the same - I now receive an invoice for a claim fee, and a repair fee, no consultation, nothing!!! They are doing the same thing with fines - R400 admin charge - yet no fine actually arrives. I travel to CPT fortnightly - I will never again use this company!
Very poor service experience My load was 5 days late, I felt no ownership was taken by the owner. Multiple commitments and promises were made. My goods were also held to ransom at the destination until I made a final payment, delaying my customer who had to keep their store open beyond closing time in order to accommodate their delays.
Absolute worst company! Stay away, trucks that break down, no communication, lies, no accountability pathetic. Brian is a pathetic, useless excuse for a business owner.
Telkom mobile has been a battle from the start with about 3 good years out of 7 year relationship. The latest is the eSIM - it's absolutely pathetic. It forever loses network and requires me to manually select, and switch my sim on and off until it finally latches onto the network. It's fine for a while, and then without fail and usually when I need it most - like when trying to book an uber home it lets me down. I have replaced the eSIM, I have reloaded the eSim, and I been into the shop and nothing helps - some days are worse than others, but more especially when I travel to CPT. I know have to keep a prepaid Vodacom Sim loaded with airtime because Telkom with whom I am post paid customer just let's me down. Don't get me started on the fact that their esim still does not support apple watch, after all of these years!
Absolute nightmare! I have been a customer for the last 30+ years! I have a substantial investment and current account balance. I also have a World Traveller credit card. For months now I travel between JHB and CPT sveral times per month, and make use of the Bidvest Lounge. Suddenly I see a R600 charge from Bidvest Lounge. I contact the bank via the app to advise on the charge, since I am already charged monthly for the privilige of the card. I am now advised that there are spending limits I need to reach - over the last number of years this has never been the case. I ask for the detail, and the URL online where this is published, because NONE of the published info on this product agrees with what I am told. I am then told to email some private client email address as they cannot send me the URL. As usual 36 hours later and I am still waiting for a response to my email. Standard Bank is the worst, I can say this because I also bank with Discovery and FNB - Standard Bank... you are pathetic!
I have been a client of theirs for a great many years. Logged a claim 22 Dec for hail damage. Trying to follow up on the last update 2 weeks ago and zero response as at 4 days ago. Mailed the sender, their complaints Team and claims Team... silence I guess great prices mean very little when you actually need to claim
<div>I would advise anyone considering this as a holiday option. Over the years it has gotten increasingly difficult to reserve a destination you would prefer. They seem to have more members than they do available accommodation. Rather opt for a proper Timeshare or use your holiday money via AirBNB - once you are in the Holiday Club, it costs a fortune to get out with their clauses and policies - just don't do it!</div>
Do not purchase a Dyson vacuum in South Africa - service and support from the local agents is appalling - 7 weeks no parts, no feedback, no courtesy - Tudortech couldn’t run a bath let alone a business
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