TS Consumer Insights / TS Marketing Research
Unclaimed Business
|1|6 Reviews (last 12 months)|This business does not respond to reviews
TS Consumer Insights / TS Marketing Research
Unclaimed Business
|1
6 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, TS Consumer Insights / TS Marketing Research is facing serious and consistent criticism regarding its outbound calling practices. A recurring theme is unsolicited and repeated phone contact, with customers reporting that requests to be removed from calling lists are ignored. Reviewers frequently raise concerns about how their personal information was obtained, citing potential POPIA violations. Customers consistently mention aggressive, pushy agents and intrusive questioning around income, vehicles, medical aid, and family details. Several indicate they intend to escalate complaints to the Information Regulator or Consumer Ombudsman.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Bobby S
1 reviews | Active since Jun 2018
7 May 2026, 16:10
Disgusted by this calls.
I recieve several calls from these people and asked them nicely to stop but every time they harass me with aggressive phone calls, the agents are also pushy, and completely disrespectful of people’s time and boundaries. What is even more concerning is the way they appear to have access to people’s personal information, including names, surnames, and phone numbers, without properly explaining where the information came from or how it is being used in total violation of POPIA.
Helpful (0)
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Bobby S
1 reviews | Active since Jun 2018
7 May 2026, 16:10
Disgusted by this calls.
I recieve several calls from these people and asked them nicely to stop but every time they harass me with aggressive phone calls, the agents are also pushy, and completely disrespectful of people’s time and boundaries. What is even more concerning is the way they appear to have access to people’s personal information, including names, surnames, and phone numbers, without properly explaining where the information came from or how it is being used in total violation of POPIA.
0
Replies (0)LM
Lionel M
1 reviews | Active since Apr 2026
29 Apr 2026, 14:19
Unsolicited Calls Despite Opt-Out – POPIA Concern
I have been receiving repeated unsolicited calls from TS Consumer Insight ***), despite clearly requesting that my number be removed from their database. During a recent call, I asked where my number was obtained from and was told it was “auto-generated through their system,” with no further explanation provided. No lawful basis for processing my personal information was given. I also requested to speak to a manager or supervisor and was informed that none was available. The calls have continued despite my objection to direct marketing, which raises concerns regarding compliance with the Protection of Personal Information Act (POPIA). I have now escalated the matter to the Information Regulator (South Africa). I request that TS Consumer Insight: - Immediately cease all calls - Remove my personal information from their systems - Confirm that my data has been deleted
Helpful (0)
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Lionel M
1 reviews | Active since Apr 2026
29 Apr 2026, 14:19
Unsolicited Calls Despite Opt-Out – POPIA Concern
I have been receiving repeated unsolicited calls from TS Consumer Insight ***), despite clearly requesting that my number be removed from their database. During a recent call, I asked where my number was obtained from and was told it was “auto-generated through their system,” with no further explanation provided. No lawful basis for processing my personal information was given. I also requested to speak to a manager or supervisor and was informed that none was available. The calls have continued despite my objection to direct marketing, which raises concerns regarding compliance with the Protection of Personal Information Act (POPIA). I have now escalated the matter to the Information Regulator (South Africa). I request that TS Consumer Insight: - Immediately cease all calls - Remove my personal information from their systems - Confirm that my data has been deleted
0
Replies (0)DW
Dominique W
1 reviews | Active since Jun 2013
22 Jan 2026, 08:41
Pushy to the point of rudeness
These people keep phoning me. They are very pushy and keep pushing even when I say I'm at work and don't have time to take their survey. Feels like harassment.
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Dominique W
1 reviews | Active since Jun 2013
22 Jan 2026, 08:41
Pushy to the point of rudeness
These people keep phoning me. They are very pushy and keep pushing even when I say I'm at work and don't have time to take their survey. Feels like harassment.
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Replies (0)LA
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Alan B
1 reviews | Active since Aug 2021
5 Dec 2025, 09:03
Harassment!
This company continues to contact me despite telling them not to and asking them where they got my number from etc. They use different numbers and company names, insist on trying to continue the tele sales call. I tell them to stop harassing me with unsolicited calls, but they continue. I have asked politely and rudely to be take off their mailing list. Now I need to report them to the Consumer ombudsman. I see there are numerous complaints about them on HelloPeter and other complaint platforms.
Helpful (0)
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Alan B
1 reviews | Active since Aug 2021
5 Dec 2025, 09:03
Harassment!
This company continues to contact me despite telling them not to and asking them where they got my number from etc. They use different numbers and company names, insist on trying to continue the tele sales call. I tell them to stop harassing me with unsolicited calls, but they continue. I have asked politely and rudely to be take off their mailing list. Now I need to report them to the Consumer ombudsman. I see there are numerous complaints about them on HelloPeter and other complaint platforms.
0
Replies (0)