BAD ANNOYING SERVICE

I work for HTN Attorneys here in park town, went on lunch today at 13h00, as my boyfriend and I were deciding on what to eat and done, this lady that was dishing up which I don't know her name, tells us that she wont serve us because she goes with the que and yet we were in front and were the first to get there before the others. we stood there and thought she was joking, told her we came first. very angry I went to get burger and chips which was not what I wanted to eat. my boyfriend stood until she was done serving everyone then asked her why she was treating us in that manner, she started being harsh and argued with him, was never sorry for what she did instead she kept defending herself even when some of her staff tried to talk to her she never listened, we are angry because our lunch time was wasted and we ate food that we never desired and had to pay for!!!