POOR PLANNING & CATERING SERVICE NIGHTMARE

I have used Tshipi Noto before, and what I have experienced now is the worst service ever! I called Kgontsi on Monday morning (24/02/2025) to lodge a complaint. She told me she would get back to me; she was going to the meeting. It is Tuesday today (25/02/2024) after 11 a.m., and I am still awaiting her call.

At first, we were made to see the scheme coffin through the pictures because there was no physical display of the said coffin at their branch offices in Leondale. At least they redemmed themselves days later when it came to that.

My worst disappointment and hurt was its CATERING SERVICE. They wasted our families's money with no care. They left a lot of peeled vegetables uncook. A lot of people didn't eat; we ran out of food when there was enough food to be cooked. They sat with buckets of peeled vegetables in the zozo they used for cooking, and that food ended up catching a lot of heat, and it was spoilt. We could not use it for anything; we had to throw away money just like that.

They brought in HE****, which struggled in steephills and humps. Coming from the grave site, Tshipi Noto's cars were speeding as if they were on the race; no apologies for that, non or whatsoever. Why couldn't they manage their own time properly? As a bereaved family coming from the grave site, we had to dish up for people ourselves while some catering staff were sitting down. I still await Funi's call as well. This service is not what I wanted for my mother's funeral!