TU
Tshwane University of Technology
Unclaimed Business
TU
Tshwane University of Technology
Unclaimed Business
10 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|10 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(11.1%)
2(11.1%)
1(77.8%)
5(0%)
4(0%)
3(11.1%)
2(11.1%)
1(77.8%)
Frequently Asked Questions About Tshwane University of Technology
Tshwane University of Technology has a TrustIndex of 0 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Tshwane University of Technology across 94 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNK
Nokubonga K
1 reviews | Active since Jan 2020
2 Mar 2026, 10:55
NON RESPONSIVE TUT
TUT owes me money and they don't respond to their calls and emails. We requested the refund and submitted the supporting documents on 3rd February 2026 but until today, 2nd March 2026 there has been no response from them.
Helpful (0)
|Replies (0)NK
Nokubonga K
1 reviews | Active since Jan 2020
2 Mar 2026, 10:55
NON RESPONSIVE TUT
TUT owes me money and they don't respond to their calls and emails. We requested the refund and submitted the supporting documents on 3rd February 2026 but until today, 2nd March 2026 there has been no response from them.
0
Replies (0)L
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Lefa D
1 reviews | Active since Jan 2020
3 Feb 2026, 09:39
APPLICATION SYSTEM IS A MESS
Application department is a mess, both over the call and online system. For 2 weeks now, I cannot upload documents. I called in and they took me step by step as to how to upload, but still, they can't see my documents on the other end. worse part, i have an option of 4 courses when i apply, but they can only see one. I call in, they tell me "maam your application is going to be rejected anyway cause you app**** for masters and you don't have a PGDip, and all the other causes you app**** for says 2025" Only after I loose it, I am told their system has an issue, referred to someone else who asked me to send my documents via email with a screenshot of what i app**** for, and i did attached my PGDip. And I was told, i should check the system later in the afternoon, all my courses will be showing. Over 24hrs now, still not showing, I call in, spoke to Jack, Jack went to speak to Tsakane, and Tsakane confidently said she has not attended to any emails, even after I was told to check the system same afternoon. Can TUT kindly please take us seriously. Next thing I will be receiving a rejection note due to outstanding documents, wherelse it was their mad system. I am also being advised to come to campus, and for what when you have an online system I don't understand. The same way they are at work, I am currently at work, now tell me when and where I should get the time to go sit at TUT the entire day!?
Helpful (0)
|Replies (0)LD
Lefa D
1 reviews | Active since Jan 2020
3 Feb 2026, 09:39
APPLICATION SYSTEM IS A MESS
Application department is a mess, both over the call and online system. For 2 weeks now, I cannot upload documents. I called in and they took me step by step as to how to upload, but still, they can't see my documents on the other end. worse part, i have an option of 4 courses when i apply, but they can only see one. I call in, they tell me "maam your application is going to be rejected anyway cause you app**** for masters and you don't have a PGDip, and all the other causes you app**** for says 2025" Only after I loose it, I am told their system has an issue, referred to someone else who asked me to send my documents via email with a screenshot of what i app**** for, and i did attached my PGDip. And I was told, i should check the system later in the afternoon, all my courses will be showing. Over 24hrs now, still not showing, I call in, spoke to Jack, Jack went to speak to Tsakane, and Tsakane confidently said she has not attended to any emails, even after I was told to check the system same afternoon. Can TUT kindly please take us seriously. Next thing I will be receiving a rejection note due to outstanding documents, wherelse it was their mad system. I am also being advised to come to campus, and for what when you have an online system I don't understand. The same way they are at work, I am currently at work, now tell me when and where I should get the time to go sit at TUT the entire day!?
0
Replies (0)AN
Andy N
1 reviews | Active since Jan 2020
22 Jan 2026, 13:59
TUT Application still under consideration after 7 months
This is the worse experience ever. We have app**** last year 2025 received student number, 250623240. What was it for if people are can only process documents and not finished the application? To this day, application under consideration. So when is work done when from 2025 to now nothing has been done by our applications? You are told that they are offline yet others are registering, how? How are they getting through or at least status changed? Since we have been waiting. Now we can't register, what is going on. This is sad!
Helpful (0)
|Replies (0)AN
Andy N
1 reviews | Active since Jan 2020
22 Jan 2026, 13:59
TUT Application still under consideration after 7 months
This is the worse experience ever. We have app**** last year 2025 received student number, 250623240. What was it for if people are can only process documents and not finished the application? To this day, application under consideration. So when is work done when from 2025 to now nothing has been done by our applications? You are told that they are offline yet others are registering, how? How are they getting through or at least status changed? Since we have been waiting. Now we can't register, what is going on. This is sad!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Jan 2026, 08:39
I am disappointed ab...
I am disappointed about how TUT has handled the matter with my daughter after she was hospitalized and couldn't attend classes they expect her to pay for the fees for the same causes as when she came back they couldn't not make her catch up which is so disappointing I was expecting better from them since they are the ones who refered her to hospital she has submitted all documentation but they still want her to repeat the same causes and pay again which is not right im am a disappointed mother my number is 0678369629
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
5 Jan 2026, 08:39
I am disappointed ab...
I am disappointed about how TUT has handled the matter with my daughter after she was hospitalized and couldn't attend classes they expect her to pay for the fees for the same causes as when she came back they couldn't not make her catch up which is so disappointing I was expecting better from them since they are the ones who refered her to hospital she has submitted all documentation but they still want her to repeat the same causes and pay again which is not right im am a disappointed mother my number is 0678369629
0
Replies (0)C
RM
Refiloe M
1 reviews | Active since Jan 2020
29 Sept 2025, 06:53
Lack of customer service and followup
My brother made a payment for his application however he received that his application was ommited due to no payment. I've tried to contact TUT through all available platforms however I have not received any assistance I'm immensely disappointed
Helpful (0)
|Replies (0)RM
Refiloe M
1 reviews | Active since Jan 2020
29 Sept 2025, 06:53
Lack of customer service and followup
My brother made a payment for his application however he received that his application was ommited due to no payment. I've tried to contact TUT through all available platforms however I have not received any assistance I'm immensely disappointed
0
Replies (0)LL
Libuseng L
1 reviews | Active since Jan 2020
29 Aug 2025, 00:13
Registration cancelation 2025
my son cancelled his registration with them in March 2025 ,it was never done on the system by the call agent and NSFAS paid in money into their account as a result,I send an e--mail to TNT garankuwa campus to inquire about my sons cancelation in June already.This month of August 2025 I drove from the vaal to the institution because they were not replying my e mails,I found the person I've been sending e-mails to,sitting at her desk busy doing her makeup with the headphones on and she claimed she didn't see the e mails but she will reply as soon as she gets a reply from the registrar who she said is not in at that moment so zi drove back home. After a week I sent an e mail again and the lady rep**** to say she is still waiting for the Registrar but she will let me know ..! Why are we getting such a bad service from our Institutions ,at first when I drove there I was told they going to charge me R30000 which NSFAS paid already in the first quarter, which was not supposed to be paid if the cancelation was done. They still did not cancel my sons registration even today and NSFAS paid in money. I will pay R30000 to TNT garankuwa campus for mahala, my son did not study there and I don't have such money to donate to TNT. My son needs to study next year and NSFAS can't approve him as the system shows that he is a student at Tshwane University of technology garankuwa campus
Helpful (0)
|Replies (0)LL
Libuseng L
1 reviews | Active since Jan 2020
29 Aug 2025, 00:13
Registration cancelation 2025
my son cancelled his registration with them in March 2025 ,it was never done on the system by the call agent and NSFAS paid in money into their account as a result,I send an e--mail to TNT garankuwa campus to inquire about my sons cancelation in June already.This month of August 2025 I drove from the vaal to the institution because they were not replying my e mails,I found the person I've been sending e-mails to,sitting at her desk busy doing her makeup with the headphones on and she claimed she didn't see the e mails but she will reply as soon as she gets a reply from the registrar who she said is not in at that moment so zi drove back home. After a week I sent an e mail again and the lady rep**** to say she is still waiting for the Registrar but she will let me know ..! Why are we getting such a bad service from our Institutions ,at first when I drove there I was told they going to charge me R30000 which NSFAS paid already in the first quarter, which was not supposed to be paid if the cancelation was done. They still did not cancel my sons registration even today and NSFAS paid in money. I will pay R30000 to TNT garankuwa campus for mahala, my son did not study there and I don't have such money to donate to TNT. My son needs to study next year and NSFAS can't approve him as the system shows that he is a student at Tshwane University of technology garankuwa campus
0
Replies (0)