Not value for money

Booked a night at the towers and experienced such disappointment from checking in. Arrived at 3pm and was taken to our room, booked sea facing but all we got was palm trees. It was my birthday and my husband requested something special. Arrived to the room with nothing done. The television was hazy and unclear. The size of the room was literally a match box size, totally misleading to what we was told by the consultant when booking. The toilet had no turning space, which made it quiet difficult. There was no hot water when showering. After bringing it to the front desk attention about the special request, a slice of cake was left in the room when we aparted the room of which was stale and rock hard. At breakfast when we arrived at 9am there was no tables available and was told to wait until one becomes available. This is totally unprofessional. Being a muslim, there was very limited items to have as it was catered mainly for non halaal persons. The standards of this hotel is disappointing and not value for money.