TS
Tsogo Sun Suncoast Towers
Unclaimed Business
TS
Tsogo Sun Suncoast Towers
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Tsogo Sun Suncoast Towers
Tsogo Sun Suncoast Towers has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Tsogo Sun Suncoast Towers across 6 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anne D
1 reviews | Active since Jan 2020
21 Feb 2026, 12:05
SunCoastCasino
I went to Sun Coast Casino for the 1st time on Friday the 13th in the afternoon so it was not busy! I needed some water, so I pressed the button for waitron on my machine I waited and waited nothing happened my husband inquired from a staff member where he could order water he was told press the waitron button, well to cut a long story short we stayed 3 hours no service the staff was dismissive ,uninterested apart from one manager after 3 hours who directed me to the bar. I don't think I would want to pay another visit to this place VERY VERY disappointed.
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Anne D
1 reviews | Active since Jan 2020
21 Feb 2026, 12:05
SunCoastCasino
I went to Sun Coast Casino for the 1st time on Friday the 13th in the afternoon so it was not busy! I needed some water, so I pressed the button for waitron on my machine I waited and waited nothing happened my husband inquired from a staff member where he could order water he was told press the waitron button, well to cut a long story short we stayed 3 hours no service the staff was dismissive ,uninterested apart from one manager after 3 hours who directed me to the bar. I don't think I would want to pay another visit to this place VERY VERY disappointed.
0
Replies (0)ND
GE
Gary E
1 reviews | Active since Jan 2020
19 Apr 2025, 15:30
REFUSAL OF ENTRY OF A DISABLED BLUND PERSON AND HIS GUIDE DOG INTO SUN COAST CASINO COMPLEX
I recently read a article and found out via friends that your property Sun Coast Casino refused entry to a blind person with a guide dog and security made the person stand out in the rain while waiting for a manager. This is total abuse and the members involved both security and management services should be terminated for abuse against a disabled person.
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Gary E
1 reviews | Active since Jan 2020
19 Apr 2025, 15:30
REFUSAL OF ENTRY OF A DISABLED BLUND PERSON AND HIS GUIDE DOG INTO SUN COAST CASINO COMPLEX
I recently read a article and found out via friends that your property Sun Coast Casino refused entry to a blind person with a guide dog and security made the person stand out in the rain while waiting for a manager. This is total abuse and the members involved both security and management services should be terminated for abuse against a disabled person.
0
Replies (0)MP
Melissa P
1 reviews | Active since Jan 2020
17 Feb 2025, 07:44
Misleading information
Suncoast Hotel n Towers .Very disappointing to be misleading with booking Despite being in touch all week to confirm all in order. Most dissappointing experience ever. Been 30 min still awaiting management to rectify. I expect a resolution asap
Helpful (0)
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Melissa P
1 reviews | Active since Jan 2020
17 Feb 2025, 07:44
Misleading information
Suncoast Hotel n Towers .Very disappointing to be misleading with booking Despite being in touch all week to confirm all in order. Most dissappointing experience ever. Been 30 min still awaiting management to rectify. I expect a resolution asap
0
Replies (0)SM
sG
shahista G
1 reviews | Active since Jan 2020
25 Sept 2023, 16:36
Not value for money
Booked a night at the towers and experienced such disappointment from checking in. Arrived at 3pm and was taken to our room, booked sea facing but all we got was palm trees. It was my birthday and my husband requested something special. Arrived to the room with nothing done. The television was hazy and unclear. The size of the room was literally a match box size, totally misleading to what we was told by the consultant when booking. The toilet had no turning space, which made it quiet difficult. There was no hot water when showering. After bringing it to the front desk attention about the special request, a slice of cake was left in the room when we aparted the room of which was stale and rock hard. At breakfast when we arrived at 9am there was no tables available and was told to wait until one becomes available. This is totally unprofessional. Being a muslim, there was very limited items to have as it was catered mainly for non halaal persons. The standards of this hotel is disappointing and not value for money.
Helpful (0)
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shahista G
1 reviews | Active since Jan 2020
25 Sept 2023, 16:36
Not value for money
Booked a night at the towers and experienced such disappointment from checking in. Arrived at 3pm and was taken to our room, booked sea facing but all we got was palm trees. It was my birthday and my husband requested something special. Arrived to the room with nothing done. The television was hazy and unclear. The size of the room was literally a match box size, totally misleading to what we was told by the consultant when booking. The toilet had no turning space, which made it quiet difficult. There was no hot water when showering. After bringing it to the front desk attention about the special request, a slice of cake was left in the room when we aparted the room of which was stale and rock hard. At breakfast when we arrived at 9am there was no tables available and was told to wait until one becomes available. This is totally unprofessional. Being a muslim, there was very limited items to have as it was catered mainly for non halaal persons. The standards of this hotel is disappointing and not value for money.
0
Replies (0)