Terrible Service

Well, well, well... I read the previous reviews about Tsunami Beach Bar in Farremere (Benoni), saw all the negative comments, but I decided to check out the place myself. What can I say...I agree 100%. They opened at 9:00 and we got there at 10:00…the tables were still dirty…the waiter had to clean it before we could sit down. The service was pathetic. We ordered as soon as we sat down and it took 20 minutes for our water to come. The cappuccinos were requested to have cream instead of froth...only the one cappuccino had cream, the other had froth. The cappuccinos were cold when it got to the table. I ordered a milkshake and only received it after I reminded the waiter (he forgot about my milkshake) and even then, it took SO long, that my food was almost finished before it came to the table. The food was served before we even got our cutlery. The food was also cold. We asked the waiter what type of sausage it was (due to allergies)...and I am still waiting for an answer. He said he would go find out...we reminder him again...and still no answer. The waiter also NEVER came to ask if everything was ok or if we needed anything else. I must be honest…we will NEVER go there again and we will tell friends about our experience. Things need to change there…negative reviews have been written for the past 3 to 4 years and the service, etc. have not improved. Who trains the staff? Don’t they care about pleasing their customers?