Be weary when placing an order with Tudortech as the after sales service is shocking!

I returned a Dyson Airwrap the same day that I recieved it, as I changed my mind and decided that I no longer require the product. The packaging was unopened. Upon receiving the parcel in perfect condition, Tudortech confirmed that a refund will be passed. However, 22 days later my R9 999 refund has still not been passed and when I send them emails, they do nothing about it. Their service is beyond shocking and I would think twice before placing an order with this company, as there is absolutely no after sales service that is given and sadly nobody cares.