REAM Insurance Brokers
Verified Business
REAM Insurance Brokers
Verified Business
27 Reviews (last 12 months)
Responds in 5 hours 34 min
AI Review Summary
Based on recent customer reviews, REAM Insurance Brokers delivers consistently outstanding service across claims handling, policy management and new cover enquiries. Clients frequently praise individual staff members including Mari, Nicole, Moya and Mariska for their professionalism, friendliness and prompt communication. The claims process is highlighted as smooth, efficient and stress-free, with regular updates throughout. Long-standing clients of over a decade express strong loyalty, noting they feel valued rather than treated as a number. Competitive rates, quick turnaround times and availability on weekends and holidays further distinguish the brokerage.
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
Avg Reply
5h 34m
NPS Score
62
Recommended: Very Likely
Review Distribution
5|27 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About REAM Insurance Brokers
Based on recent customer reviews, REAM Insurance Brokers delivers consistently outstanding service across claims handling, policy management and new cover enquiries. Clients frequently praise individual staff members including Mari, Nicole, Moya and Mariska for their professionalism, friendliness and prompt communication. The claims process is highlighted as smooth, efficient and stress-free, with regular updates throughout. Long-standing clients of over a decade express strong loyalty, noting they feel valued rather than treated as a number. Competitive rates, quick turnaround times and availability on weekends and holidays further distinguish the brokerage.
REAM Insurance Brokers has a TrustIndex of 0 out of 10 on Hellopeter, based on 27 reviews in the last 12 months. Hellopeter has tracked REAM Insurance Brokers across 385 total reviews. How is the TrustIndex calculated? →
Recent reviews (27)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDC
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Paul
1 reviews | Active since Jan 2020
12 Mar 2026, 08:05
Exceptional service. Thank you.
What an absolute pleasure. Nadine was quick, accurate and incredibly helpful. I got exactly what I needed in a shorter time than I could ever have expected. It reminded me why I have been with Ream /Tuffstuff for 20 years. Thank you Nadine, you are a credit to your company.
Helpful (0)
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Paul
1 reviews | Active since Jan 2020
12 Mar 2026, 08:05
Exceptional service. Thank you.
What an absolute pleasure. Nadine was quick, accurate and incredibly helpful. I got exactly what I needed in a shorter time than I could ever have expected. It reminded me why I have been with Ream /Tuffstuff for 20 years. Thank you Nadine, you are a credit to your company.
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Replies (0)LH
Lex H
1 reviews | Active since Jan 2020
24 Feb 2026, 14:06
Professional, Transparent and Excellent Service
I would like to commend Mari Claasen and the team at REAM Insurance Brokers for their professionalism, transparency and consistent support throughout my recent claim and policy review process. All queries were handled promptly and thoroughly, and I genuinely appreciated the effort taken to obtain detailed information when requested. Communication was clear, expectations were properly managed, and the matter was handled in a fair and commercially sensible manner. It is refreshing to deal with a broker who is willing to engage constructively and assist clients in understanding both underwriting decisions and claim outcomes. Thank you for the excellent service.
Helpful (0)
|Replies (0)LH
Lex H
1 reviews | Active since Jan 2020
24 Feb 2026, 14:06
Professional, Transparent and Excellent Service
I would like to commend Mari Claasen and the team at REAM Insurance Brokers for their professionalism, transparency and consistent support throughout my recent claim and policy review process. All queries were handled promptly and thoroughly, and I genuinely appreciated the effort taken to obtain detailed information when requested. Communication was clear, expectations were properly managed, and the matter was handled in a fair and commercially sensible manner. It is refreshing to deal with a broker who is willing to engage constructively and assist clients in understanding both underwriting decisions and claim outcomes. Thank you for the excellent service.
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A S
1 reviews | Active since Jan 2020
16 Feb 2026, 06:06
REAM Insurance!! Excellent service!!
Nicole and the team at REAM Insurance are absolutely the best!! They are quick, efficient and extremely friendly!! They always assist me on short notice and always go out of their way to make everything as smooth as possible! Thank you to Nicole, Ashley and Marissa for always assisting!!
Helpful (0)
|Replies (0)AS
A S
1 reviews | Active since Jan 2020
16 Feb 2026, 06:06
REAM Insurance!! Excellent service!!
Nicole and the team at REAM Insurance are absolutely the best!! They are quick, efficient and extremely friendly!! They always assist me on short notice and always go out of their way to make everything as smooth as possible! Thank you to Nicole, Ashley and Marissa for always assisting!!
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Janku H
1 reviews | Active since Jan 2020
13 Feb 2026, 09:51
Excellent Service - Nicole Swart
It is always an absolute pleasure to work with Nicole. She always goes out of her way to ensure that I am fully covered. Thank you Nicole, we appreciate your amazing service and assistance.
Helpful (0)
|Replies (0)