1 reviews | Active since Member
I've reported a scenario, to Tupperware Paarl. In which one of their staff members knowingly bridged the Popi Act. After reporting it, I've spoke to a "Frontline Manager" Megan. Two weeks had passed and does it seems that they are quite frankly hiding something. After several attempts to speak to their HR, they still denied contact and refuse to talk and/or solve the matter. This morning, after again following up, they started shutting the phone in my ear -very professional. The utterly rude Megan, as a manager as per her capacity, then spinned a story that I've been rude, whilst only requesting her response on email, so that we can address this matter civilized, to prevent bridging the Popi Act like they did.
Eventually I got through to their "HR" which I fully doubt he is. As this person's phone etiquette were less then the Frontline Manager, Megan. Furthermore, did he promptly said he will not be responding.
If any of this Tupperware Paarl's real management could respond to my email and/or respond to this review, it would already be a step for the better. They must also maybe think about replacing their Frontline staff with someone competent to deal with customer complaints. As both Megan and/Craig (I'm not sure what the guys name were) does seem *********** to deal with these instances and does not have the ability to deal with customer complaints with a pinch of phone etiquette.