Unfair holiday accommodation from TVG holiday club

Being a loyal owner and paying levies every year for about 10 years, TVG has really disappointed me this time round. They should be transparent with their offerings to clients. I want to warn prospective clients, booking through TVG, to make sure of your booking with TVG before paying the amounts charged. Early May 2019, we booked a 6 sleeper (thinking it was for 6 adults) for December holiday in Mossel Bay Golf estate, and upon arrival were told it was for 4 adults and 2 children under 12 yrs. When we requested the accommodation, the detail handed to us by TVG only stipulated the accommodation as a 6 sleeper and we accepted that. We were made to pay the full amount (R21146.00) within 24 hrs otherwise we would stand a chance of losing the allocation. We paid the amount as requested, only to find out after paying the amount, that there is limitations wrt the people on the booking. We did not query that as we had done other bookings through TVG where we were 6 adults before and we had no issues. I feel TVG is negligent in the way they do business with people and that limitations on bookings must be highlighted before any payments is requested. It place one under huge pressure to pay the amount as you don't want to lose the availability. Unfortunately TVG did not have any alternatives for us and I had paid for a 6 sleeper where only 4 of us could stay. I had to make alternative arrangements with extra costs to accommodate 2 of my adult children. TVG should be ashamed of the way they are doing business. I also feel that I have been overcharged for the stay due to the negligence of TVG.