Twalight fashion trio is a ****!!!!

Pathetic customer service . I’m refused a refund for an item I bought 28 November. I was told to choose from 3 of the ugliest dresses or face paying more to get a descent dress. There was attempt to ensure that I am compensated for the inconvenience. I was ignored by this establishment who I have been emailing since December 10th only to be told I will not be refunded. This is a ****