TP
Twisters Pub & Grill
Unclaimed Business
TP
Twisters Pub & Grill
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJW
JoeAmanda W
1 reviews | Active since Jan 2020
23 Dec 2022, 17:50
Food poisoning
We ordered their t bone special. But we got so sick from it couldn't even work the next day. My husband had the chicken strips and he was fine. We went back there a week later spoke to the staff and spoke to our bar man ant both went to the manager explaining our griefenc y, he walked paaed us 5 times not saying a word.... later on sending me a whatsapp message saying he also ate from the same batch. But the kitchen staff told me it was the lats and the kitchen was about to close but they still helped us I did not want anything from this manager not an apology and not a refund. Just wanted to let him know what was happening when the meat is in a marinade the whole day up until the kitchen closes people can get very sick it is insanely hot where they keep the tbones. Next time just be careful.....today we went there again and I dit try another tbone. The manager told me that I am taking a chance to dispute the quality of their food because I am eating there again. But the menu is amazing and so many friends tells us about the menu so why won't I try is. The manager Ruan was rude, inconsiderate and just did not give a darn about us seeing he walked passed us 5 times after staff an barmen told hom babout our complaint. So what now do I just leave it or do we take if further ¹
Helpful (0)
|Replies (0)JW
JoeAmanda W
1 reviews | Active since Jan 2020
23 Dec 2022, 17:50
Food poisoning
We ordered their t bone special. But we got so sick from it couldn't even work the next day. My husband had the chicken strips and he was fine. We went back there a week later spoke to the staff and spoke to our bar man ant both went to the manager explaining our griefenc y, he walked paaed us 5 times not saying a word.... later on sending me a whatsapp message saying he also ate from the same batch. But the kitchen staff told me it was the lats and the kitchen was about to close but they still helped us I did not want anything from this manager not an apology and not a refund. Just wanted to let him know what was happening when the meat is in a marinade the whole day up until the kitchen closes people can get very sick it is insanely hot where they keep the tbones. Next time just be careful.....today we went there again and I dit try another tbone. The manager told me that I am taking a chance to dispute the quality of their food because I am eating there again. But the menu is amazing and so many friends tells us about the menu so why won't I try is. The manager Ruan was rude, inconsiderate and just did not give a darn about us seeing he walked passed us 5 times after staff an barmen told hom babout our complaint. So what now do I just leave it or do we take if further ¹
0
Replies (0)CW
Christiaan W
1 reviews | Active since Jan 2020
8 Mar 2022, 10:30
Poor customer service false sales
Very bad and super slow service Selling 500g steak looking like 100g took more than 1 hour 30 min to prepare No explanation no management on site.. Poor poor service
Helpful (0)
|Replies (0)CW
Christiaan W
1 reviews | Active since Jan 2020
8 Mar 2022, 10:30
Poor customer service false sales
Very bad and super slow service Selling 500g steak looking like 100g took more than 1 hour 30 min to prepare No explanation no management on site.. Poor poor service
0
Replies (0)RR
Richardt R
1 reviews | Active since Jan 2020
24 Nov 2020, 18:05
"Fly" away with me...to a new place...
Twisters Pretoria North used to be my go to place for very good food, at the best value for money. Unfortunately, the past 2 months, the 5 times I went to this branch, it was an unpleasant challenge. One simply cannot eat using both hands, because the flies are just such a nuisance, one has to wave the flies away almost constantly. This issue was mentioned to the owner by myself, nothing was done about it. It is sad for me, because I can see that this place is going to take a serious knock. Many of the regulars that I used to see at this specific Twisters are now moving to new locations, and it is sad, because this could have been prevented if the customer inputs were taken more seriously, after all, it is the customer that keeps the business going.
Helpful (0)
|Replies (0)RR
Richardt R
1 reviews | Active since Jan 2020
24 Nov 2020, 18:05
"Fly" away with me...to a new place...
Twisters Pretoria North used to be my go to place for very good food, at the best value for money. Unfortunately, the past 2 months, the 5 times I went to this branch, it was an unpleasant challenge. One simply cannot eat using both hands, because the flies are just such a nuisance, one has to wave the flies away almost constantly. This issue was mentioned to the owner by myself, nothing was done about it. It is sad for me, because I can see that this place is going to take a serious knock. Many of the regulars that I used to see at this specific Twisters are now moving to new locations, and it is sad, because this could have been prevented if the customer inputs were taken more seriously, after all, it is the customer that keeps the business going.
0
Replies (0)BB
BlackUnicorn B
1 reviews | Active since Jan 2020
30 Mar 2019, 05:26
Money hungry
This is a very nice place to go and hang out and eat, but what lurks behind the doors as an employee is a different storie. This place is a health and safety risk, they treat there staff like slaves without any rewards or grow opportunities. You get paid peanuts and for any and all stockloss you will pay no matter whom is at fault. This is one of the most unorganised and inhuman working experience I have had in my life. These people walk all over the little guy just to get to the top and do not care what and who they break in the process. I would like to spread awareness to all the clients and people that thought about working there,do you really want to support money hungry savages that could care less about any one except filling their own pockets.
Helpful (0)
|Replies (0)BB
BlackUnicorn B
1 reviews | Active since Jan 2020
30 Mar 2019, 05:26
Money hungry
This is a very nice place to go and hang out and eat, but what lurks behind the doors as an employee is a different storie. This place is a health and safety risk, they treat there staff like slaves without any rewards or grow opportunities. You get paid peanuts and for any and all stockloss you will pay no matter whom is at fault. This is one of the most unorganised and inhuman working experience I have had in my life. These people walk all over the little guy just to get to the top and do not care what and who they break in the process. I would like to spread awareness to all the clients and people that thought about working there,do you really want to support money hungry savages that could care less about any one except filling their own pockets.
0
Replies (0)