It seems as though TWK are no longer operational, very unfortunate indeed.

TWK are no longer responding to us and we have been attempting to contact them via a multitudes of platforms, and through a few individuals who are responsible for operations.

Unfortunately it doesn’t seem as though they are operating any longer, as connection issues seem to be more prevalent than not, and connection is offline almost as often as it is online.

Their technicians as and support staff have not been responding to tickets and I guess this confirms our suspicions that TWK are no longer operational or are at the very least, in some form of disarray. At this point I’m not sure if many of their employees still work there as they seem to be totally unresponsive.

It is very unfortunate to see such a great ISP historically fall like this and I really wish them their staff members the best in their future ventures.

I no longer know whether or not it is safe to continuing paying them and will need to take this further with the ombudsman in order to avoid any hiccups. It certainly doesn’t appear as though their service is still operational though.