TH
Tygerberg Hospital
Unclaimed Business
TH
Tygerberg Hospital
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
-67
Recommended: Unlikely
Review Distribution
2.3|4 Reviews
May '25 - Apr '26
5(25%)
4(0%)
3(0%)
2(25%)
1(50%)
5(25%)
4(0%)
3(0%)
2(25%)
1(50%)
Frequently Asked Questions About Tygerberg Hospital
Tygerberg Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Tygerberg Hospital across 71 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJJ
Jola. Jola.
1 reviews | Active since Jan 2020
12 Mar 2026, 19:11
Tygerberg Neurosurgery Doctors & Other Staff are Amazing.
Tygerberg Neurosurgery Team, doctors, Nurses and Theatre Staff are Amazing. A Huge Thanks to Dr. K. Danso & Dr. Kirsten -Neurosurgeons. Dr. Lamalia - Anaesthesiologist. & Mr. Lemmert. Also all the Staff in Ward 4A Neurosurgery. Thank you. To Everyone Above. You are Absolutely Amazing. Thank you for your Kindness, Compassion & Care. There are not enough words to say how Very Much you are All Appreciated. Keep up the Excellent Work.
Helpful (0)
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Jola. Jola.
1 reviews | Active since Jan 2020
12 Mar 2026, 19:11
Tygerberg Neurosurgery Doctors & Other Staff are Amazing.
Tygerberg Neurosurgery Team, doctors, Nurses and Theatre Staff are Amazing. A Huge Thanks to Dr. K. Danso & Dr. Kirsten -Neurosurgeons. Dr. Lamalia - Anaesthesiologist. & Mr. Lemmert. Also all the Staff in Ward 4A Neurosurgery. Thank you. To Everyone Above. You are Absolutely Amazing. Thank you for your Kindness, Compassion & Care. There are not enough words to say how Very Much you are All Appreciated. Keep up the Excellent Work.
0
Replies (0)NV
Nosiphiwo V
1 reviews | Active since Jan 2020
27 Jan 2026, 15:33
Poor service
I have been on this hospital bed for 4 days had a scheduled c section however they have been pushing back cancelling after more then 12 hours of not eating and running after them trying to find out if I am going to theatre I spend hours hungry for them to tell me it's cancelled it's been 4 days and I have been pushed back yes I understand there is emergencies but for 4 days it's unacceptable how can a hospital this big have 1 theatre how long must I be here this is overwhelming and frustrating
Helpful (0)
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Nosiphiwo V
1 reviews | Active since Jan 2020
27 Jan 2026, 15:33
Poor service
I have been on this hospital bed for 4 days had a scheduled c section however they have been pushing back cancelling after more then 12 hours of not eating and running after them trying to find out if I am going to theatre I spend hours hungry for them to tell me it's cancelled it's been 4 days and I have been pushed back yes I understand there is emergencies but for 4 days it's unacceptable how can a hospital this big have 1 theatre how long must I be here this is overwhelming and frustrating
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Replies (0)JS
Jean S
1 reviews | Active since Jan 2020
19 Aug 2025, 06:37
TYGEBERG HOSPITAL IN NEED OF URGENT INFRASTRUCTURE ATTENTION
The hospital really should fix its lifts. It's unacceptable that visitors should wait in long queues because most lifts are out of order! After all it is an academic hospital and currently not a credit to our city. Even the parking areas are derelict!!
Helpful (0)
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Jean S
1 reviews | Active since Jan 2020
19 Aug 2025, 06:37
TYGEBERG HOSPITAL IN NEED OF URGENT INFRASTRUCTURE ATTENTION
The hospital really should fix its lifts. It's unacceptable that visitors should wait in long queues because most lifts are out of order! After all it is an academic hospital and currently not a credit to our city. Even the parking areas are derelict!!
0
Replies (0)ZH
Zelda H
1 reviews | Active since Jan 2020
13 May 2025, 20:54
Tygerberg Hospital
My brother were taken to Tygerbeeg Hospital this morning on 13/05/25. Trey transfered him from HH to tygerberg. He is sitting in a chair no bed available. He is a man from 74 years. I think they should close that hospital down. It stinks and is filthy. Now is that what you call a hospital. Let me tell you no one makes any effort to better that hospital. South Africa should be ashamed causw Tygerberg Hospital were once Thee hosputal look at it now. What happened to the beds and linnen did that also got ****** by patients. Ive got absolutely nothing good to say about that hosputal. Tygerberg take your staff and go learn overseas what a hospital should look like and how they operate. You let people die you dont help them. And about Hottentors Holland Hospital i can tell them exactly the same thing. Youve got absolutely no knowledge to treat people. I think most of you just did a 3 month crash course. Nothing more no real education.
Helpful (0)
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Zelda H
1 reviews | Active since Jan 2020
13 May 2025, 20:54
Tygerberg Hospital
My brother were taken to Tygerbeeg Hospital this morning on 13/05/25. Trey transfered him from HH to tygerberg. He is sitting in a chair no bed available. He is a man from 74 years. I think they should close that hospital down. It stinks and is filthy. Now is that what you call a hospital. Let me tell you no one makes any effort to better that hospital. South Africa should be ashamed causw Tygerberg Hospital were once Thee hosputal look at it now. What happened to the beds and linnen did that also got ****** by patients. Ive got absolutely nothing good to say about that hosputal. Tygerberg take your staff and go learn overseas what a hospital should look like and how they operate. You let people die you dont help them. And about Hottentors Holland Hospital i can tell them exactly the same thing. Youve got absolutely no knowledge to treat people. I think most of you just did a 3 month crash course. Nothing more no real education.
0
Replies (0)AM
Anthony M
1 reviews | Active since Jan 2020
29 Mar 2025, 07:28
The most *********** administrative department in the world
On the 12/03/2025, I was ADMITTED to A4 East where I was seen by an anesthesiologist who ordered an ECG, X-Rays and bloodwork. Then, during the Doctor's rounds, I was informed that the surgery, which was scheduled for the morning of the 13/03/2025, had been CANCELLED. Well, imagine my dismay. Nonetheless, both the ECG and the X-Rays were done. No blood was drawn because the nurse who attempted to draw blood does not have the required skill to drawn blood from deep-seated veins. Might I suggest additional training?? Sharlene Breuninger (Radiology) tried to contact the surgeon about the abrupt cancellation of the surgery but alas, nothing came to fruition. The surgeon did not return Sharlene's call. So, to conclude... I was admitted to Tygerberg A4 East on the 12/03/2025, was seen by the anesthesiologist, had an ECG and X-Rays, only to have the surgery RECKLESSLY CANCELLED because of an administrative issue. Someone in your Administration Department did not get 'authorisation'; whatever that means. Why was authorisation even required??? Is it because I am on a medical aid which does NOT cover this procedure??? Then, you have the audacity to bill me and hand my unpaid account over to VERICREDIT. You are gravely mistaken if you think that your actions will not be defended. How can you invoice me for tests or consultations or whatever it is, when the results of these tests were not even required because you CANCELLED the surgery.
Helpful (0)
|Replies (0)AM
Anthony M
1 reviews | Active since Jan 2020
29 Mar 2025, 07:28
The most *********** administrative department in the world
On the 12/03/2025, I was ADMITTED to A4 East where I was seen by an anesthesiologist who ordered an ECG, X-Rays and bloodwork. Then, during the Doctor's rounds, I was informed that the surgery, which was scheduled for the morning of the 13/03/2025, had been CANCELLED. Well, imagine my dismay. Nonetheless, both the ECG and the X-Rays were done. No blood was drawn because the nurse who attempted to draw blood does not have the required skill to drawn blood from deep-seated veins. Might I suggest additional training?? Sharlene Breuninger (Radiology) tried to contact the surgeon about the abrupt cancellation of the surgery but alas, nothing came to fruition. The surgeon did not return Sharlene's call. So, to conclude... I was admitted to Tygerberg A4 East on the 12/03/2025, was seen by the anesthesiologist, had an ECG and X-Rays, only to have the surgery RECKLESSLY CANCELLED because of an administrative issue. Someone in your Administration Department did not get 'authorisation'; whatever that means. Why was authorisation even required??? Is it because I am on a medical aid which does NOT cover this procedure??? Then, you have the audacity to bill me and hand my unpaid account over to VERICREDIT. You are gravely mistaken if you think that your actions will not be defended. How can you invoice me for tests or consultations or whatever it is, when the results of these tests were not even required because you CANCELLED the surgery.
0
Replies (0)RR
Rayno R
1 reviews | Active since Jan 2020
30 Dec 2024, 12:15
Tygerberhospital
My wife had a hart attack on 26 of December. Went to other hospital and rushed her to Tygerberg. They told her she is a high risk and need to go for a sigma(where they put die in bloodstream). 4 days later still no sigma because she is not a high risk anymore.
Helpful (0)
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Rayno R
1 reviews | Active since Jan 2020
30 Dec 2024, 12:15
Tygerberhospital
My wife had a hart attack on 26 of December. Went to other hospital and rushed her to Tygerberg. They told her she is a high risk and need to go for a sigma(where they put die in bloodstream). 4 days later still no sigma because she is not a high risk anymore.
0
Replies (0)JV
JAN V
1 reviews | Active since Jan 2020
20 Nov 2024, 10:12
Bad service and communication on SEVERE issues
My issue start in February 2023 after I went to see my doctor on an issue of getting tired when walking short distance. He checked me out and send me to specialist that again send me to this hospital for further check ups. We started of in 2023, shortly after this with a supposed CT scan, that was rebooked 3 times, which is now my fault I must ad for not picking but was sitting in the que every time from 0630 the morning till between 1100 and 1200 for getting my file, every time hearing at Room 51, "you are late sir". I must mention of course that the pulmonologist and his team, Prof Allwood, did do a VQ scan prior to this struggle of CT scans and that this team is doing some good work with hands tide behind there backs with hospital admin and government issues. Getting back to the issue after 3rd CT cancellation, again seeing specialist with all the frustrations, I was told in July 2024, that my next CT scan can only be done in early 2025. I decided to get some money together, paid of the others that was left and get a CT scan from Netcare, Chris Barnard hospital and was done in 15min after arriving for appointment...must say you are *****ed if you don't have medical aid...and took this back to the hospital on CD form and thought that I can be helped at least with some meds, but was told make ready for a type of sonar to the chest to look for more clues. After this was done, again thinking some meds now at least, was told that it is a SEVERE issue and was send for a cather for the left and right side of the heart to see more details....and now I'm told after the 3rd going for a bed with excuses of no beds, machines broken and over locked system, that I must return a 4th time. I have heard this is one of the best hospitals in the country....don't want to experience the rest...
Helpful (0)
|Replies (0)JV
JAN V
1 reviews | Active since Jan 2020
20 Nov 2024, 10:12
Bad service and communication on SEVERE issues
My issue start in February 2023 after I went to see my doctor on an issue of getting tired when walking short distance. He checked me out and send me to specialist that again send me to this hospital for further check ups. We started of in 2023, shortly after this with a supposed CT scan, that was rebooked 3 times, which is now my fault I must ad for not picking but was sitting in the que every time from 0630 the morning till between 1100 and 1200 for getting my file, every time hearing at Room 51, "you are late sir". I must mention of course that the pulmonologist and his team, Prof Allwood, did do a VQ scan prior to this struggle of CT scans and that this team is doing some good work with hands tide behind there backs with hospital admin and government issues. Getting back to the issue after 3rd CT cancellation, again seeing specialist with all the frustrations, I was told in July 2024, that my next CT scan can only be done in early 2025. I decided to get some money together, paid of the others that was left and get a CT scan from Netcare, Chris Barnard hospital and was done in 15min after arriving for appointment...must say you are *****ed if you don't have medical aid...and took this back to the hospital on CD form and thought that I can be helped at least with some meds, but was told make ready for a type of sonar to the chest to look for more clues. After this was done, again thinking some meds now at least, was told that it is a SEVERE issue and was send for a cather for the left and right side of the heart to see more details....and now I'm told after the 3rd going for a bed with excuses of no beds, machines broken and over locked system, that I must return a 4th time. I have heard this is one of the best hospitals in the country....don't want to experience the rest...
0
Replies (0)MC
Monecia C
1 reviews | Active since Jan 2020
19 Nov 2024, 08:09
TERRIBLE SERVICE
I AM DEEPLY DISSAPOINTED IN THE SERVICE IN THAT HOSPITAL. YES WE KNOW THAT THERE ARE OTHER PEOPLE BEFORE YOU BUT IF ITS HIGH RISK EMERGENCY OR THE PATIENT WAS SEND FROM THEIR HOUSE DOCTOR FOR AN EMERGENCY BUT YET THEY STILL HAVE TO SIT AND WAIT TO BE HELPED. THE STAFF WALKS UP AND DOWN WITHOUT HELPING OR ASKING THE PATIENTS WHAT ARE THEY THERE FOR OR WERE THEY HELPED ALREADY. MY MOM WAS YESTERDAY THERE FOR HER EYES THAT NEEDED TO BE ATTEND TO URGENTLY BUT WAS HELPED TWO HOURS AFTER I GOT THERE. IF I HADNT KNOCK AND ASK IF THEY WILL BE ASSIST THE NURSE JUST SAID THEY DIDNT KNOW THERE WERE STILL PEOPLE WHO NEEDS TO BE ASSISTED BUT SO THEY DID WALK PAST HER WITHOUT ASKING. PRIOR TO THAT WHEN SHE GOT THERE AT THE HOSPITAL THERE WERE NO WHEELCHAIRS AVAILABLE. SHE HAD TO BE LED BY THE SECURITY. WE HAD TO WALK ALL THE WAY TO THE ADMISSION OFFICE WITHOUT HER BEING IN A WHEELCHAIR FOR COMFORT. WHEN WE GOT THERE EVENTUALLY THEY WERE CLOSED AND WE HAD TO GO BACK ALL THE WAY TO THE WARD. WHEN WE GOT TO THE D7 WARD THE NURSES WAS NEVERMINDED DIDNT WORRY ABOUT MY MOM AND A OTHER PATIENT WHO WAS SITTING THERE WAITING TO BE ASSISTED. ALL TEY SAID IS THERE IS NO BEDS AVAILABLE FOR THEM THEY MUST WAIT BUT I WALKED DOWN THE PASSAGE TO USE THE REST ROOM AND I SAW THERE WERE TWO EMPTY BEDS AVAILABLE. THEY HELPED A PATIENT THAT GOT THERE AFTER MY MOM AND THE OTHER GUY AND GAVE HIM A BED ( WHICH ISNT RIGHT). WE HAD TO WAIT THE WHOLE TIME WITHOUT THEM ASKING AND ASSISTING THEM. WE ASKED FOR WATER TO DRINK THEY SEND US TO THE TOILET TO GO FETCH WATER YOU AS THE PATIENT OR VISITORS ARE NOT ALLOWED IN "THEIR KITCHEN" NOT EVEN FOR WATER. THE BATHROOM IS NOT UP TO STANDARD MEN AND LADIES USE ONE TOILET UNHYGIENIC... UPON GOING HOME THE VISITORS LIFTS ARENT WORKING CORRECTLY ELDERLY PEOPLE , VISITORS HAD TO WAIT FOR ALMOST 15-30 MIN FOR THE LIFTS. IT WORKS WHEN YOU GO UP BUT DONT WORK WHEN IT MUST GO DOWN OR BETTER YET YOU WAIT LONG FOR THE LIFT TO COME DOWN..... MY MOTHER WITH HER SORE EYES HAD TO TAKE THE STAIRS DOWN BECAUSE THE LIFTS IS NOT WORKING. FOR SUCH A HIGHLY PROFOUND HOSPITAL AND PROFESSIONAL HOSPITAL IS THE SERVICES AND STAFF REALLY REALLY BAD. TYGERBERG HOSPITAL GET YOURE HOUSE IN ORDER PLEASE !!!!!
Helpful (0)
|Replies (0)MC
Monecia C
1 reviews | Active since Jan 2020
19 Nov 2024, 08:09
TERRIBLE SERVICE
I AM DEEPLY DISSAPOINTED IN THE SERVICE IN THAT HOSPITAL. YES WE KNOW THAT THERE ARE OTHER PEOPLE BEFORE YOU BUT IF ITS HIGH RISK EMERGENCY OR THE PATIENT WAS SEND FROM THEIR HOUSE DOCTOR FOR AN EMERGENCY BUT YET THEY STILL HAVE TO SIT AND WAIT TO BE HELPED. THE STAFF WALKS UP AND DOWN WITHOUT HELPING OR ASKING THE PATIENTS WHAT ARE THEY THERE FOR OR WERE THEY HELPED ALREADY. MY MOM WAS YESTERDAY THERE FOR HER EYES THAT NEEDED TO BE ATTEND TO URGENTLY BUT WAS HELPED TWO HOURS AFTER I GOT THERE. IF I HADNT KNOCK AND ASK IF THEY WILL BE ASSIST THE NURSE JUST SAID THEY DIDNT KNOW THERE WERE STILL PEOPLE WHO NEEDS TO BE ASSISTED BUT SO THEY DID WALK PAST HER WITHOUT ASKING. PRIOR TO THAT WHEN SHE GOT THERE AT THE HOSPITAL THERE WERE NO WHEELCHAIRS AVAILABLE. SHE HAD TO BE LED BY THE SECURITY. WE HAD TO WALK ALL THE WAY TO THE ADMISSION OFFICE WITHOUT HER BEING IN A WHEELCHAIR FOR COMFORT. WHEN WE GOT THERE EVENTUALLY THEY WERE CLOSED AND WE HAD TO GO BACK ALL THE WAY TO THE WARD. WHEN WE GOT TO THE D7 WARD THE NURSES WAS NEVERMINDED DIDNT WORRY ABOUT MY MOM AND A OTHER PATIENT WHO WAS SITTING THERE WAITING TO BE ASSISTED. ALL TEY SAID IS THERE IS NO BEDS AVAILABLE FOR THEM THEY MUST WAIT BUT I WALKED DOWN THE PASSAGE TO USE THE REST ROOM AND I SAW THERE WERE TWO EMPTY BEDS AVAILABLE. THEY HELPED A PATIENT THAT GOT THERE AFTER MY MOM AND THE OTHER GUY AND GAVE HIM A BED ( WHICH ISNT RIGHT). WE HAD TO WAIT THE WHOLE TIME WITHOUT THEM ASKING AND ASSISTING THEM. WE ASKED FOR WATER TO DRINK THEY SEND US TO THE TOILET TO GO FETCH WATER YOU AS THE PATIENT OR VISITORS ARE NOT ALLOWED IN "THEIR KITCHEN" NOT EVEN FOR WATER. THE BATHROOM IS NOT UP TO STANDARD MEN AND LADIES USE ONE TOILET UNHYGIENIC... UPON GOING HOME THE VISITORS LIFTS ARENT WORKING CORRECTLY ELDERLY PEOPLE , VISITORS HAD TO WAIT FOR ALMOST 15-30 MIN FOR THE LIFTS. IT WORKS WHEN YOU GO UP BUT DONT WORK WHEN IT MUST GO DOWN OR BETTER YET YOU WAIT LONG FOR THE LIFT TO COME DOWN..... MY MOTHER WITH HER SORE EYES HAD TO TAKE THE STAIRS DOWN BECAUSE THE LIFTS IS NOT WORKING. FOR SUCH A HIGHLY PROFOUND HOSPITAL AND PROFESSIONAL HOSPITAL IS THE SERVICES AND STAFF REALLY REALLY BAD. TYGERBERG HOSPITAL GET YOURE HOUSE IN ORDER PLEASE !!!!!
0
Replies (0)