Tyres & More Centurion Lifestyle
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I just want to comment on the awesome service I received at your branch today. I am to say the least pleasantly surprised. The staff is courteous, friendly and helpful especially Terry the knowledgeable technician who worked on my vehicle. They battled until through a process of elimination finally located the broken parts. Chris Deegan went far and above the call of duty to help this lady that walked into the store bearing nothing but her phone and a set of escalating problems. Chris not only bent over backwards to sort out the problem with my vehicle he furthermore assisted me with sourcing parts and providing options. He also walked to the Jeep agent adjacent himself, twice! (to get a quote and later to collect the replacement parts) and then proceeded to pay for my parts with his own card after I did an instant eft because Jeep was unable to provide us with their banking details due to an IT issue. This man by going the extra mile for me today has earned you a customer for life. What an awesome experience in a time when poor service delivery is the order of the day. Anything to get the job done! He is most definitely a keeper and has restored a little bit of faith in humanity! This business obviously takes customer service very seriously, put a smile on my face and made my day, no actually my entire week.
1 reviews | Active since Jan 2020
I just want to comment on the awesome service I received at your branch today. I am to say the least pleasantly surprised. The staff is courteous, friendly and helpful especially Terry the knowledgeable technician who worked on my vehicle. They battled until through a process of elimination finally located the broken parts. Chris Deegan went far and above the call of duty to help this lady that walked into the store bearing nothing but her phone and a set of escalating problems. Chris not only bent over backwards to sort out the problem with my vehicle he furthermore assisted me with sourcing parts and providing options. He also walked to the Jeep agent adjacent himself, twice! (to get a quote and later to collect the replacement parts) and then proceeded to pay for my parts with his own card after I did an instant eft because Jeep was unable to provide us with their banking details due to an IT issue. This man by going the extra mile for me today has earned you a customer for life. What an awesome experience in a time when poor service delivery is the order of the day. Anything to get the job done! He is most definitely a keeper and has restored a little bit of faith in humanity! This business obviously takes customer service very seriously, put a smile on my face and made my day, no actually my entire week.
1 reviews | Active since Jan 2020
Yesterday I found myself in a bit of a predicament with a car which refused to start. Ernest came to me to assit. Eventually we managed to get the car to the workshop and they replaced my battery. Thank you very much to Marius, Ernest, the other young gentleman who's name I didn't get and the rest of the team for going the extra mile and helping a customer in need. Keep up the good work!
1 reviews | Active since Jan 2020
Yesterday I found myself in a bit of a predicament with a car which refused to start. Ernest came to me to assit. Eventually we managed to get the car to the workshop and they replaced my battery. Thank you very much to Marius, Ernest, the other young gentleman who's name I didn't get and the rest of the team for going the extra mile and helping a customer in need. Keep up the good work!
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