Don’t use Uber eats driver took my food, tip and I paid

I ordered supper for my mother and uncle, I have done so before no issue. My uncle was standing out side for an hour waiting for the delivery not a delivery car in site. Then I got a message from uber eats saying the driver left the food out side because no one answered the door. The driver as intelligent as he was took a photo of the food in his car on the floor, not out side showing the surroundings where he supposedly delivered it too. And that was that I tried calling uber eats help line, not helpful at all, you just get machine no person to talk to or get help from. I still get adds for under eats but will never use this company again and have told everyone and still do today warn people against uber eats, what was such a great and helpful system is not trust worthy and therefore pointless. And what is terrible for me is I tipped the driver and he got to burger meals from steers with cooldrinks and uber eats got my money. Who is the loser, only me. Very upsetting and disappointing and shocking I didn’t realise even food could be ****** from the person delivering.