Ubersolar
3.3|10 reviews
sA
sven A
1 reviews | Active since Member
28 Aug 2020, 04:00
Too many ongoing problems with no final response.
Disappointed in the after service when issues arise that isn't simple to deal with. Have been getting issues with the system they installed for months now and while pleasing and his team have repaired a leak, changed the pump I still am not getting my system to heat up. I WhatsApp pleasing with no response now, i emailed zeenath and James without response as well. It appears as they are avoiding looking at the issue and determining if there is a larger issue at hand. If there isn't anything that's fine, but that can't be determined without looking first. I have other installers saying their systems heat up to 70 degrees on a average day, mine stays luke warm at best. Limescale buildup on the manifold shows a leak somewhere as well potentially.
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Replies (106)Ubersolar's replyOfficial
28 Aug 2020, 16:16An email received on the morning of the 26th was responded to with a call to the customer on the 28h within 48 hours. To resolve a possible problem, It was agreed that a site visit would take place within the next few days. Unfortunately the client had not followed the normal communication channels.
Best regards,
Ubersolar's reply28 Aug 2020, 16:16
Official
An email received on the morning of the 26th was responded to with a call to the customer on the 28h within 48 hours. To resolve a possible problem, It was agreed that a site visit would take place within the next few days. Unfortunately the client had not followed the normal communication channels.
Best regards,
sA
sven A's updateReviewer Update
28 Aug 2020, 16:46Will see how things go during the visit to determine if their is a issue or not. If no issue exists will admit it. I have been communicating with a member of the company for about 4 months when my issues started. Whether its now just too cold or more, we will see.
sA
sven A's update28 Aug 2020, 16:46
Reviewer Update
Will see how things go during the visit to determine if their is a issue or not. If no issue exists will admit it. I have been communicating with a member of the company for about 4 months when my issues started. Whether its now just too cold or more, we will see.