Active since Dec 2011
The drivers think they are smart trying to convince people in a crash that they will call your insurance for you, meanwhile they are speaking to someone they know pretending to be your insurance. No one trust this company when they show up.
Jaco did his job with passion and patience. Even after multiple issues with the courier. Would suggest him anyday for any solar power requirements you need.
Disappointed in the after service when issues arise that isn't simple to deal with. Have been getting issues with the system they installed for months now and while pleasing and his team have repaired a leak, changed the pump I still am not getting my system to heat up. I WhatsApp pleasing with no response now, i emailed zeenath and James without response as well. It appears as they are avoiding looking at the issue and determining if there is a larger issue at hand. If there isn't anything that's fine, but that can't be determined without looking first. I have other installers saying their systems heat up to 70 degrees on a average day, mine stays luke warm at best. Limescale buildup on the manifold shows a leak somewhere as well potentially.
5 days since our review, we have called in twice, Vodacom have not called us as promised. More and more people saying we will escalate and nothing happens. And when we ask what will be different this time, it's a shrug response and get told to call back again
It's nearly two months since my wife's contract ended and they have not canceled the account. We have called 4 times and everytime they say it will be done but never happens. The one time we were told a supervisor would call back in a hour, never happened. When we tried to report that, we were told we can't log a complaint as the person is in a different office in another province, even though he said we must report him if it doesn't happen. We want a refund and the contract cancelled.
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