Bad Customer Service and terrible attitude

Bad customer service received this morning from UKZN Westville Campus Security Personnel by the gate towards Westwood Mall. The Security lady does not know how to talk to public members. And another guy showed stinking attitude towards me as well, I’m not sure if it was because I am a lady or is that how they treat people. I felt disrespected and that attitude must be strongly addressed so that it does not happen in future.