Review of Sibonikhaya Driving School at UKZN Pietermaritzburg Campus

I feel compelled to share my negative experience with Sibonikhaya Driving School, which operates on the UKZN Pietermaritzburg Campus. As a student, I expected professional and respectful service, but unfortunately, that was not the case. Firstly, the behavior of the instructors is unacceptable. They were rude and disrespectful, creating an environment that was neither supportive nor conducive to learning. This toxic environment led to lessons being stopped abruptly, leaving the student frustrated and without recourse. The lack of clear procedures within the university for reporting such incidents is also concerning. Students have no formal way of addressing these issues, leaving them to suffer in silence. It’s also troubling that the university continues to allow this driving school to operate on its premises despite the many negative reviews and reports of abuse. By doing so, the university is inadvertently endorsing this behavior and sending a message that mistreatment is acceptable. This is a serious oversight, especially when the university is meant to prioritize student well-being and rights. In light of this, I strongly believe that the South African Human Rights Commission should investigate the situation. The university, as the host of this driving school, may be vicariously liable for the actions of its contractors. Students deserve to feel safe and respected, not taken advantage of by a business operating under the guise of professionalism. I hope this review serves as a wake-up call for both the university and the driving school. Changes must be made to ensure students are treated with dignity and given the support they need to succeed in their driving lessons.