Fraudlant activity

In December I saw a post on Facebook about UltaVive Garcinia where they are giving away products for customers to trial the product all the customer has to pay is the shipping fee. and if they customer is happy after the trial period they can place an order. Today is 08 February and I have not received the product, yet a deducted amount of R1200 came off my credit card. I phoned the callcentre all the agent does is laugh at you and tell you he cant refund as per the policy. This company should be listed under the fraud list and should not be allowed to advertise on facebook. I never gave them the approval to debit money from my account on a monthly basis.