Bad service and attitude towards customers by ultimate stationery in Pretoria

1. Their service was bad from day 1, my husband went there and he called me while he was in the shop and i asked him few thing he could not answer when she tried to connect me with the sales lady that was available there she rudely told him that she does not speak over customers phone., then why did she not allow him to put me on a loud speaker or even call me back using the their phone? 2. My husband paid for the Cadii anyway, then they said their delivery turnaround time is 7 to 10 days, the 10 days passed and my husband called, he was told that the person that deals with the issue of deliveries is still out as soon as they are back they will get back to him, guess what? they never get back to him. 3. The following day i put a comment on one of their facebook posts and they said i should send them the order details, i did via their DM and that when they called back my husband unapologetic and rude to say the Cadii is ready it will be delivered the next monday and they have been trying to get hold of him without luck, what a lie! My husband quickly went to collect it because we where even skeptical that they will deliver because of their bad unapologetic attitude over the phone.