UP
Ultra Plus Pet Insurance
Unclaimed Business
UP
Ultra Plus Pet Insurance
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#2Ranked In Other
0 NPSUnlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFA
Faatimah A
1 reviews | Active since Jan 2020
16 May 2025, 12:48
Poor, poor service from Ultra Plus
It's been well over 5 years since all five of my pets have been on Ultra Pet. I worked in a pet store (Absolute Pets) and endorsed the brand myself to not only consumers but also relatives and friends. The insurance process however is so poor and dissatisfaction, almost willing consumers to choose another brand! I made a claim a month ago on the 15th of April and I am yet to receive a response of any kind, let alone an acknowledgement of receipt. Don't even let me get started on the number of times I have tried contacting this department... it's a ghost department.
Helpful (0)
|Replies (0)FA
Faatimah A
1 reviews | Active since Jan 2020
16 May 2025, 12:48
Poor, poor service from Ultra Plus
It's been well over 5 years since all five of my pets have been on Ultra Pet. I worked in a pet store (Absolute Pets) and endorsed the brand myself to not only consumers but also relatives and friends. The insurance process however is so poor and dissatisfaction, almost willing consumers to choose another brand! I made a claim a month ago on the 15th of April and I am yet to receive a response of any kind, let alone an acknowledgement of receipt. Don't even let me get started on the number of times I have tried contacting this department... it's a ghost department.
0
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tanya L
1 reviews | Active since Jan 2020
14 Nov 2024, 09:12
Accidental Pet Insurance included in food purchase
Accidental insurance is included in the pet food when you purchase a bag and that is what has made a huge difference for me when it came to paying the vet bill when my cat was attacked by a dog. The staff at Ultra Plus are professional and very helpful. Processing and payment of my claims were finalized within days. I can recommend them to anyone who is not able to afford pet insurance
Helpful (0)
|Replies (0)tL
tanya L
1 reviews | Active since Jan 2020
14 Nov 2024, 09:12
Accidental Pet Insurance included in food purchase
Accidental insurance is included in the pet food when you purchase a bag and that is what has made a huge difference for me when it came to paying the vet bill when my cat was attacked by a dog. The staff at Ultra Plus are professional and very helpful. Processing and payment of my claims were finalized within days. I can recommend them to anyone who is not able to afford pet insurance
0
Replies (0)