TL
tanya L
Active since Apr 2013
23
Reviews
0
Industries
Reviews
23 reviews8 months ago
Motor Industry Ombudsman SA lack of service
More than a year has gone by since I submitted my complaint, further information and both parties submitted their side of the story. No one has ever come back to me. Every time I followed up I have been told that the investigator will get back to me.
0 replies
14 months ago
GOLDWAGEN MONTANA - Excellent Assistance
A BIG thank you to Michael for his excellent customer care and assistance in handling my claim, following up with me and ensuring that it is processed. Your attention to detail and professional manner is much appreciated.
0 replies
15 months ago
STOP SUPPLYING FAULTY CHEVROLET CRUZE PARTS
Due to the faulty thermostat supp**** for my Chevrolet Cruze, the engine gasket has blown. This will be the third time that I am replacing the thermostat due to it being faulty. Although I have received a refund on both occasions for the faulty part, it has cost me R15,393 to repair my car. The only time I know there is a problem with the thermostat is when my car gives an error code and the temperature sender that is in the thermostat housing does not show you when the car overheats leading to the head gasket getting blown.
56 replies
16 months ago
BAD SERVICE, UNPROFESSIONAL STAFF AND HARASSMENT
I was harassed by consultants daily, some just let the phone ring twice and when they answer, the call is ended. Yesterday I received a phone call from the Retail Loans department, same story. On Tuesday, Michael from the loans department phoned me, was rude and ended the phone call while I was still talking. The Secure Chat Service was no better, from 18 November I spoke to Phumzile, Mhlengi, Jennifer, Collections, Lindy, Julia, Mannuku, Gabisile, Etienne, Makwetle, Bonolo, Michelle, Siphokazi, CCR Virtual Collections Team. FNB has over debited my account and I can assure you, when I have finished paying you the money I owe you, it will be the last day that I bank with FNB. Your staff have harassed me daily despite me having spoken to an agent already, phoned me and ended the call before I can answer, ended the call while I am explaining my situation and have been rude to me. I do not want your apologies, explanations or justifying the bad treatment, this is the end of the road for FNB and I
56 replies
16 months ago
OUTSTANDING HOTEL
The staff are professional, friendly, helpful and have high service levels. The food is outstanding and the experience we had during my son's wedding was outstanding. I can recommend this fine establishment. Thank you for making the wedding special with your high levels of excellence
0 replies
17 months ago
Accidental Pet Insurance included in food purchase
Accidental insurance is included in the pet food when you purchase a bag and that is what has made a huge difference for me when it came to paying the vet bill when my cat was attacked by a dog. The staff at Ultra Plus are professional and very helpful. Processing and payment of my claims were finalized within days. I can recommend them to anyone who is not able to afford pet insurance
0 replies
17 months ago
OUTSTANDING ANIMAL HOSPITAL
Olympus Animal Hospital attended to my cat, Jaxx's, wounds on the night that she was attacked by a dog and are still providing their expert care. They have gone above and beyond to help my cat. The staff are professional, compassionate and experts in their field. I can recommend the animal hospital to anyone in need of an excellent facility.
0 replies
41 months ago
EXCELLENT EXPERIENCE- EDGARS CRADLESTONE MALL
My Black Friday experience was lovely. The staff are friendly and helpful adding to a great shopping experience
0 replies
41 months ago
EXCELLENT SERVICE - HEINRICH & SEUNS MOTORS
I contacted Frans at Heinrich & Seuns Motors and informed him I am in the market for a car. Frans said he will get back to me and sold me a car online that I drove for the first time when I fetched it. I have not had a single problem. Frans made sure everything was ready when I fetched my car. I can recommend them any day
0 replies
41 months ago
EXCELLENT SERVCE - TRAILER BOYS FOURWAYS
I have used The Trailer Boys Fourways twice and every time their service is excellent. No waiting, no hassles. The paperwork is ready when you arrive. The last time I used them I was moving in a heat wave and they were kind enough to give me a bottle of water when I returned the trailer. Always friendly and helpful. I can recommend them to anyone
0 replies
Review Distribution
5 Star
11 (47.82608695652174%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (52.17391304347826%)