Unscrupulous Booking policy

I booked four stands at Umoya Caravan Lodge for a 3 night stay from 24 September 2015 to 27 September 2015. It is NOT a long weekend as the Friday is a work day. Engela from Umoya sent an e-mail confirming the booking. The following day she contacted us with the following:<br> \Ek het 'n oepsie gemaak met julle besprekings