Active since Apr 2012
80
Reviews
0
Industries
Reviews
80 reviews7 months ago
Bad service
Very very bad way of doing business! Get your act together! I am not impressed waiting for weeks for items PAID FOR and then cancelled. I need the items ordered! Send what items are in stock and then make a plan to stock and send the items not in stock! To cancell an item is REALLY NOT AN OPTION
0 replies
26 months ago
Metrofibre has no support
Metrofibre has no support structure! If anything goes wrong with my fibre connection, it takes ages for them to actually do anything to fix the problem. They love making promises and that is about all!
58 replies
29 months ago
It's Home Electrical definitely not recommended
<div>I received and accepted a quotation for a Solar System and roof repairs from It's Home Electrical in June 2023. Note No deposit required full payment on completion of installation! I paid a good faith deposit and the Solar equipment was delivered at my premises in July 2023. I signed for the equipment. What transpired was a legal battle between It's Home Electrical, his equipment supplier and myself. I was accused of *****, theft, receiving ****** property and threatened with legal action and ******** action with the SAPS. The equipment supplier of It's Home Electrical demanded payment from me and threatened to withhold all warranties on the supp**** equipment. Johan Erasmus told me that I will be in breach of contract if I did not pay him directly. He threatened that if we did not pay him immediately he would come to my premises and remove the solar equipment and cancel the deal. He used foul language and bullying tactics. He screamed at me and threatened to remove everything that he had installed and supp****. He physically attacked me. Johan swore and ranted at my lawyer. It must be understood that at this stage the installation was nowhere near completion. Sub-contractors worked unsupervised by It's Home Electrical. The installation was completed albeit not up to standard in August 2023. The final invoice was approximately R30000 more than the original quotation. I paid direct payments to the full amount as stated on the invoice. I paid the subject to the following conditions: It's Home Electrical would remove my Solarman Wi-Fi monitoring from their system as I was worried that they would sabotage my system and switch it off on a whim or rant. All my warranties would be in place as specified. A valid COC would be issued for my system. In September It's Home Electrical delivered the Warranty card and COC. In November 2023 I contacted It's Home Electrical as there was a green indicator light that had stopped working. **** replied that my account had not been paid in full and that my Solarman Wi-Fi system were not registering on their system. This according to him had made all the warranties null and void. He sent me a quote for a callout fee and the cost to supply the lamp. I recommend that if anyone wants to do business with It's Home Electrical or ******, they rather go somewhere else. This company will make your life hell!</div>
0 replies
34 months ago
Total incompetence
If I could give negative ratings Cell C would get a -100 for their customer service. I have problems connecting to the Cell C network. I have lodged multiple tickets and have lots of case numbers. I get an email to call their "Exclusive" department. I call THE NUMBER PROVIDED BY CELL C and a lady answers. I verify my identity and she says I am an "EXCLUSIVE" Customer and I must phone THE EXACT SAME NUMBER THAT I JUST PHONED! Then the line goes dead! What a joke!
339 replies
34 months ago
Total and utter incompetence
If I could give negative ratings Cell C would get a -100 for their customer service. I have problems connecting to the Cell C network. I have lodged multiple tickets and have lots of case numbers. I get an email to call their "Exclusive" department. I call 084 180 0084 and a lady answers. I verify my identity and she says I am an "EXCLUSIVE" Customer and I must phone 084 180 0084! Then the line goes dead! What a joke!
106 replies
34 months ago
Santam will not assist with SantamSOS
I have twice had to deal with Santam Assist regarding home emergencies in the past few months. The first time I had a blocked drain ( the main sewage line was blocked) and I had human waste spilling into my property. Santam sent out plumbers that arrived in a Fiat Uno with a small drain cleaning kit sticking out of the car window. Needless to say they were unsuccessful and left. I let Santam know that their chosen plumber was unsuccessful but they still paid the plumber. I had to pay another plumber to fix the problem out of my own pocket.
212 replies
36 months ago
Support does not exist
They took a week to activate my ftth. Wrong equipment! Ftth Worked for a few days and is now dead. Phoned support was put on hold by operator for 15 minutes. Line dropped. No reply from chat. Complained on website, no support.
424 replies
39 months ago
Never buy a dual sim phone from them.
I purchased a dual sim phone cash from Cellucity. I did not know that the phone was locked to be able to use only one sim. After several requests to unlock the second sim (according to Google I have to get a code from Vodacom to unlock it) Cellucity told me that they could not help me. I am now stuck with a dual sim capable locked single sim phone. Never buy a dual sim phone from them.
0 replies
52 months ago
Troublesome alarm system
If anyone can recommend an alternative armed response company please let me know. I have been struggling with the alarm system since I had it installed 😬. The MN Autonetics app never works even after multiple attempts to fix it. Hidden costs and shoddy workmanship have left me with no trust in what is supposed to be a state of the art alarm system costing an arm and a leg. Update September 2021: App again not working. Now I don't have permission to access the alarm system. How is this possible? Update: Dec 2021 with the recent Kloofsig power failure I did not have app access to my alarm system for 3 days. Monitor Net should look at alternative solutions as the current system is dependent on a working Cellular network. Now I also have alarm system errors that never existed before.
0 replies
53 months ago
Vox slow FTTH speed
Good day I ran a speed test at 05H50 today. I am getting 16 Mbps download and 13 Mbps upload speed. I am paying for 50/25 Mbps. Please investigate and let me know. I have had very poor service from Vox regarding my line speed and have complained on numerous occasions. Every time I complained my line is restored to the correct speed and a few days later the speed drops to snail pace again. It is the responsibility of Vox to make sure that I always get the line speed that I pay for. Please monitor my line speed and be proactive with providing the correct speeds.
53 replies
Review Distribution
5 Star
8 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
30 (37.5%)
1 Star
42 (52.5%)