Appauling service from Unique Coatings

If I could give zero stars, I would. We thought we did our due diligence to get a reputable and honest service provider; however, as soon as we paid the 50% deposit of R16770, we were met with appalling customer service. Rudie was so condescending and rude. Our agreement has been breached & we are pursuing legal action to get our deposit back and also get a contractor who is actually credible to do the job. We wanted a seamless and professional service to get our roof waterproofed and sorted before the summer rains start. We have been met with a messy and shockingly poor customer service, plus a failure to deliver what has been agreed. As if that is not enough, the rudeness and ************** kicked in. I would implore you to save yourself the nightmare & get a reliable and professional service provider. This has been such a **** & they refuse to pay back our deposit. Unfortunately, I saw the reviews afterwards, and I see other customers have experienced the same challenges with them. It's such a ****, you meet a different person in the beginning, and they are reassuring & you think you are aligned. Then, as soon as you pay your deposit, they make unilateral changes, and you suddenly speak to another person you never knew was part of the equation, and they are incredibly rude. Literally, after we paid the deposit, it's been downhill from there. We will let the courts rule on this, but I would never recommend them under any circumstances.