Atrocious service

There's nothing lower than 1star, what an atrocious service they offer. Travelled with them last week Tuesday and there was a 5 hour delay. Today on the 28/04/2023 same problem as last time. What happened to the premium service we used to have. I know profit is everything but atleast get people where they wanna go in time. I'll be arriving in JHB probably after 10 pm. Now I need to organise transport to get home . I know this will fall on deaf ears. Your service is equivalent to .....