Administrative Failures Blocking Academic Progress

I am extremely disappointed with the administrative processes at the University of Johannesburg. I have been requesting my academic transcript since last year, as I need it to further my studies, and this matter remains unresolved to date.

Initially, I was informed that I owed outstanding fees. I was later told that I did not owe anything. Now, in 2026, I have been informed that I owe R30 to access my transcript. Despite this, when I requested the bank details to make the payment, I received no response.

Due to these ongoing inconsistencies and lack of communication, I have been unable to progress with my studies. It is unacceptable that such a minor amount and repeated administrative errors can block a graduate’s academic and professional advancement.

I find this situation deeply frustrating and disappointing, and I expected far better support and efficiency from a leading academic institution.