Complaint

I'm writing this as a concern parent regarding the appalling conditions at the students residents ( I mention this particular res because i was personally there to drop my child as she will be residing for this term . I'm told its been 3 weeks now they don't have hot water they use cold water to shower in this cold weather . Let alone the conditions of the showers and the toilets . I don't wanna mention what they call kitchen . I was charged over R20000.00 to reserve the room for this year only . Who is responsible for the students residence can we get answers ? I suggest health inspectors needs to be sent in order to assess the conditions ,this absolutely health hazard. I this does not change will mobilize a march to submit our memo . Honestly this discussing for such big institution let alone the amount of money we paid .For this first year alone a paid over R60000.00 and this how our kids are treated . They keep telling the kids the is a problem with the geyser what nonsense is that for 3 weeks ? Unhappy parent . Stephen 0615445361