Handled Unprofessionally and Without Accountability

I’m writing this review on behalf of a close friend who had a really upsetting experience over December. She asked two of her best friends—both real estate agents—to help rent out her home while she was away. Unfortunately, one of them arranged for her ex-husband to stay there, at half the market rate, with no deposit, no formal agreement, and zero accountability.

When my friend returned home, she discovered five of her towels were missing, her sunglasses were gone, and a plate had been broken. Naturally, she reached out and politely asked for these items to be replaced—only to be met with swearing, aggression, and incredibly unprofessional behavior from someone she trusted.

It’s upsetting to see someone take advantage of friendship like this, especially when they’re meant to be professionals in the property space. This kind of conduct is unacceptable, and I’d strongly caution anyone against trusting these individuals with their home or property.