Extremely unprofessional – avoid Upward Spiral 1199 CC

I strongly advise anyone to stay far away from Upward Spiral 1199 CC. We paid them a substantial amount upfront for a retaining wall, and ever since it has been nothing but frustration and excuses. • They never answer their phones (I’ve tried dozens of times on different numbers). • Emails and WhatsApps are ignored for weeks, sometimes completely. • Rikash (the person we dealt with) is extremely unprofessional – every time we eventually get hold of him there is a new excuse: “material delays”, “the bakkie broke”, “staff didn’t pitch”, etc. • Months later and the job is still not started, never mind finished. We now have to chase them constantly just to try and get our money back or at least some progress. This is not a small delay – it’s complete radio silence and zero accountability. If you value your money and your sanity, rather look elsewhere. Very disappointed and still out of pocket.