UL
Urban Lifestyle rewards
Claimed Business
UL
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Urban Lifestyle rewards
Urban Lifestyle rewards has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Urban Lifestyle rewards across 55 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBS
Bongiwe S
1 reviews | Active since Jan 2020
11 Feb 2026, 10:13
Loosing my money for Sim card that was never delivered to me
I have been paying for sim card that was never delivered to me from Urban Life Style, I called and I was told to wait my money has been refunded back to me. I received a message on the 23/01/2026 saying I quote: " Dear Customer. please note that from the end of Jan 2026 onwards, Urban will no longer debit your mobile contract. Debit order will be managed directly from MTN. No action is required from yourself, and your service remains unchanged". Sadly both Urban Life Style and MTN deducted on my account and there was no refund made. I called MTN they say there in nothing on my name and I called couple of times and I was belittled by one of consultants the last time I called Urban Lifestyle Rewards I seriously need help it would be better if I received the card but now I am loosing money.
Helpful (0)
|Replies (0)BS
Bongiwe S
1 reviews | Active since Jan 2020
11 Feb 2026, 10:13
Loosing my money for Sim card that was never delivered to me
I have been paying for sim card that was never delivered to me from Urban Life Style, I called and I was told to wait my money has been refunded back to me. I received a message on the 23/01/2026 saying I quote: " Dear Customer. please note that from the end of Jan 2026 onwards, Urban will no longer debit your mobile contract. Debit order will be managed directly from MTN. No action is required from yourself, and your service remains unchanged". Sadly both Urban Life Style and MTN deducted on my account and there was no refund made. I called MTN they say there in nothing on my name and I called couple of times and I was belittled by one of consultants the last time I called Urban Lifestyle Rewards I seriously need help it would be better if I received the card but now I am loosing money.
0
Replies (0)LU
Leonardo U
1 reviews | Active since Jan 2020
11 Dec 2025, 11:31
Urban Lifestyle A Disgrace for Business
This Company called Urban Lifestyle rewards are *****sters and ****mers the phoned me in October and promised to deliver the MTN Simcard data they 1st debit your account and they promise to deliver the simcard within 14 days mind you to this day they debited my account twice and never delivered on their promise I have been trying to call them and requested for my refund to this no response to my emails nor they do not answer their calls kindly do not do business with Urban Lifestyle for my refund am being made an idiot or stupid to this day and sent them 2 email today and yesterday no response please don't let this fools fool you in doing business with them my refund I have been waiting since 2 months ago
Helpful (0)
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Leonardo U
1 reviews | Active since Jan 2020
11 Dec 2025, 11:31
Urban Lifestyle A Disgrace for Business
This Company called Urban Lifestyle rewards are *****sters and ****mers the phoned me in October and promised to deliver the MTN Simcard data they 1st debit your account and they promise to deliver the simcard within 14 days mind you to this day they debited my account twice and never delivered on their promise I have been trying to call them and requested for my refund to this no response to my emails nor they do not answer their calls kindly do not do business with Urban Lifestyle for my refund am being made an idiot or stupid to this day and sent them 2 email today and yesterday no response please don't let this fools fool you in doing business with them my refund I have been waiting since 2 months ago
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Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
22 Sept 2025, 07:17
****mers
Still no sign of my sim card or contact from the company that took R700 from me for a R199 10 Gig MTN sim card
Helpful (0)
|Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
22 Sept 2025, 07:17
****mers
Still no sign of my sim card or contact from the company that took R700 from me for a R199 10 Gig MTN sim card
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Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
17 Sept 2025, 07:51
R700 deducted and no delivery of the sim or call for a mere update
They called me for a R199 sim deal two months ago and August they deducted R499 instead of R199 then this month they took R199 with no sight of my sim card. The sad thing is that I needed that sim for my studies to not miss out in class on my way home and my R700 is gone. They are not bothered to call and if they do you will get empty promises guys please do not take anything from these people on the calls because what they deduct is not what they say on calls.
Helpful (0)
|Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
17 Sept 2025, 07:51
R700 deducted and no delivery of the sim or call for a mere update
They called me for a R199 sim deal two months ago and August they deducted R499 instead of R199 then this month they took R199 with no sight of my sim card. The sad thing is that I needed that sim for my studies to not miss out in class on my way home and my R700 is gone. They are not bothered to call and if they do you will get empty promises guys please do not take anything from these people on the calls because what they deduct is not what they say on calls.
0
Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
13 Aug 2025, 08:40
Took a R199 sim only deal they took R499 and vanished
They called me for a R199 10 Gig sim only deal but took R499 from my bank account and nowhere to be found or get assisted as I have no idea why that amount. I still do not have the sim card and I cannot get back my R499 they took
Helpful (0)
|Replies (0)NJ
Nosiphiwo J
1 reviews | Active since Jan 2020
13 Aug 2025, 08:40
Took a R199 sim only deal they took R499 and vanished
They called me for a R199 10 Gig sim only deal but took R499 from my bank account and nowhere to be found or get assisted as I have no idea why that amount. I still do not have the sim card and I cannot get back my R499 they took
0
Replies (0)AM
Andy M
1 reviews | Active since Jan 2020
23 Apr 2025, 07:46
Urban Lifestyle Rewards is a Mobile Virtual Network Operator (MVNO) that works in partnership with MTN.
Urban Lifestyle Rewards is a Mobile Virtual Network Operator (MVNO) that works in partnership with MTN. Pleae dont ever take something with them NEVER ACCOCIATE YOURSELF WITH AS TEIR ROB PEOPLE AS THEIR DOING TO ME AS WE IM WRING THIS....THIS PEAOPLE THEIR CUT OFF MY DATA MY NET EVERYTHING WITH THE PHONE I TOOK BUT THEIR DEBITING IN MY ACCOUNT WITHOUT EVEN TALKING TO ME 1ST..WHAT HAPPENED IS THAT MY CONTRACT WAS SUPPOSE TO END IN JANUARY BUT WHICH THEIR STOP EVERYTHING YET DEDUCTING MONEY ON MY ACCOUNT,.WHEN I CALLED THEIR SAID THEIR THOUGHT THAT THEIR SPOKE TO ME REGARDS THAT THAT ILL BE PAYING MONTHLY WHICH THEY NEVER SPOKE TO ME ABOUT THAT...SO MTN IS FAILING US REGARDS THAT AND I UREGE YOU GUYS TO STAY AWAY FROM MTN AS THEIR PARTNERSHIP IS WHITH COMPANIES TAT ARE DOING *****.. MT NAME IS ANDY MKWA**** 0763202831/0116080350
Helpful (0)
|Replies (0)AM
Andy M
1 reviews | Active since Jan 2020
23 Apr 2025, 07:46
Urban Lifestyle Rewards is a Mobile Virtual Network Operator (MVNO) that works in partnership with MTN.
Urban Lifestyle Rewards is a Mobile Virtual Network Operator (MVNO) that works in partnership with MTN. Pleae dont ever take something with them NEVER ACCOCIATE YOURSELF WITH AS TEIR ROB PEOPLE AS THEIR DOING TO ME AS WE IM WRING THIS....THIS PEAOPLE THEIR CUT OFF MY DATA MY NET EVERYTHING WITH THE PHONE I TOOK BUT THEIR DEBITING IN MY ACCOUNT WITHOUT EVEN TALKING TO ME 1ST..WHAT HAPPENED IS THAT MY CONTRACT WAS SUPPOSE TO END IN JANUARY BUT WHICH THEIR STOP EVERYTHING YET DEDUCTING MONEY ON MY ACCOUNT,.WHEN I CALLED THEIR SAID THEIR THOUGHT THAT THEIR SPOKE TO ME REGARDS THAT THAT ILL BE PAYING MONTHLY WHICH THEY NEVER SPOKE TO ME ABOUT THAT...SO MTN IS FAILING US REGARDS THAT AND I UREGE YOU GUYS TO STAY AWAY FROM MTN AS THEIR PARTNERSHIP IS WHITH COMPANIES TAT ARE DOING *****.. MT NAME IS ANDY MKWA**** 0763202831/0116080350
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