Worst Property Organisation

This is literally the worst company ever. I've never experienced such service in my life. I moved into Oak Ridge Apartments in September 2021. Around November, when it started raining, I noticed that the ceiling is leaking and I reported that on the 29th of November. I then followed up with Julia French but there's still no action. It's the 1st of March now and that issue has not been resolved yet. Bare in mind, I don't miss a single payment monthly for my rent but the service I receive is not acceptable.