WORST SERVICE EVER

<p>I am utterly disgusted in the service I have received from UTI.</p> <p> </p> <p>I am a student at UNISA in desperate need of my study material which UTI just does not deliver.</p> <p> </p> <p>It was suppose to be delivered on Tuesday, on the tracking it states that it failed and the parcel was returned to warehouse. I was home the entire day thus there is no reason it could not be delivered. I waited another two days, and it showed no activity of the parcel. </p> <p> </p> <p>Today I phoned at 10:00 and spoke to a consultant, who told me there is no aparent reason for the failed delivery. An hour later the warehouse phoned (Cape Town branch) and said that the parcel will definitely be delivered before 13:00. I was waiting the whole day when at 16:15 I decided to phone again, since the tracking showed it was dispatched again today. The consultant said the delivery failed again due to the driver not having enough time to deliver. So I waited for an entire day for nothing. When I checked online again it showed the parcel was returned to the warehouse for a second time, eventhough I had been home the whole day (also on Tuesday) waiting for nothing. When I phoned again, the consultant said to phone the Cape Town branch, where nobody picks up the phone. Now I am told it will be delivered on Monday, which is UNACCEPTABLE! I will not be waiting again, wasting time for an entire day, just for them not to show up.</p> <p> </p> <p>I AM DISGUSTED IN YOUR PATHETIC SERVICE!</p>