Scammers

I bought electricity online but it did not reflect. I called to notify them that electricity does not appear. They said I should send screenshot of the transaction & send it to WhatsApp. I did as such only to find out that they don’t want screenshots only pdf POP is allowed , I tried to get POP but Capitec does not have POP for online purchases. I sent them the bank statement & explained that capitec does not have PDF POP for online purchases hence I sent them the bank statement. They brushed me off and told me sorry we can’t help you. These people are scammers plan & simple.