EXCHANGE

I bought sneakers on my Truworths account at Uzzi , I had to exchange the shoes twice , when it broke again , I had to exchange it again however they gave me a stinking attitude and said I can't exchange the shoes , when the POLICY says I have a 3 month Guarantee!!! I am appalled by this service and not acceptable and the most ironic part is It breaks on the same place everytime meaning it's a manufacturing issue not mine!!!