VP
VIP Pets
Unclaimed Business
VP
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMR
Marshan R
1 reviews | Active since Jan 2020
14 Oct 2020, 10:05
Brilliant Team at VIP Pets Retail Crossing Little Falls
It gives me great pleasure in complementing VIP Pets in Retail Crossing Strubens Valley for their brilliant service! They are all very friendly and ever ready to assist and offer valuable advice. They are knowledgeable on their products and are always very well stocked! I would highly recommend them for all of your pet food and pet care needs. Thank you guys! You are an awesome team!
Helpful (0)
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Marshan R
1 reviews | Active since Jan 2020
14 Oct 2020, 10:05
Brilliant Team at VIP Pets Retail Crossing Little Falls
It gives me great pleasure in complementing VIP Pets in Retail Crossing Strubens Valley for their brilliant service! They are all very friendly and ever ready to assist and offer valuable advice. They are knowledgeable on their products and are always very well stocked! I would highly recommend them for all of your pet food and pet care needs. Thank you guys! You are an awesome team!
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Replies (0)MG
Misha-lee Gomes
1 reviews | Active since Jan 2020
30 Mar 2020, 10:58
Friendly & Knowledgable
Friendly and knowledgable team. We switched due to the service and level of familiarity they have. Even though they are busy, we are known by the team. #SupportLocal
Helpful (0)
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Misha-lee Gomes
1 reviews | Active since Jan 2020
30 Mar 2020, 10:58
Friendly & Knowledgable
Friendly and knowledgable team. We switched due to the service and level of familiarity they have. Even though they are busy, we are known by the team. #SupportLocal
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Replies (0)RH
Ryan H
1 reviews | Active since Jan 2020
25 Jun 2019, 14:34
VIP pets retail crossing, terrible service and attitude.
Went in to buy dog food, disgusiting service and attitude from staff. Asked for a certain dog food, staff member replied by stating they dont stock it because it is a sh*t quality food my child was with me as well. Not the way staff should be behaving and total lack of customer service and knowledge.
Helpful (0)
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Ryan H
1 reviews | Active since Jan 2020
25 Jun 2019, 14:34
VIP pets retail crossing, terrible service and attitude.
Went in to buy dog food, disgusiting service and attitude from staff. Asked for a certain dog food, staff member replied by stating they dont stock it because it is a sh*t quality food my child was with me as well. Not the way staff should be behaving and total lack of customer service and knowledge.
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Replies (0)MW
Melisa W
1 reviews | Active since Jan 2020
31 Jan 2019, 14:56
VIP PETS - DO NOT SUPPORT
We have had a terrible experince with the owner Colin. Spending thousands a month on our fish and other animals they were always the only place we went to for our animal stuff this quickly changed when I was treated like a criminal when I returned fish meds that I bought too much of. I will definitely not be spending 1 more cent to make him anymore richer after this experience. It's a pity as his staff are awesome even his son Brynn but since Brynn has left i would rather not support Vip anymore I'f it means I don't need to look into Colin's face again he seems to think he is doing his customers a favour not that we are the ones putting food on his table or anything I mean we are only customers u know not important to the business at all. I will find somewhere else to spend my thousands every month I am sure we will find the products cheaper anyway as they were abit pricey to begin with but we had a good relationship with the staff so we overlooked that , cheers Vip will definitely not rate u well anymore thanks to the way Colin thinks its acceptable to treat customers
Helpful (0)
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Melisa W
1 reviews | Active since Jan 2020
31 Jan 2019, 14:56
VIP PETS - DO NOT SUPPORT
We have had a terrible experince with the owner Colin. Spending thousands a month on our fish and other animals they were always the only place we went to for our animal stuff this quickly changed when I was treated like a criminal when I returned fish meds that I bought too much of. I will definitely not be spending 1 more cent to make him anymore richer after this experience. It's a pity as his staff are awesome even his son Brynn but since Brynn has left i would rather not support Vip anymore I'f it means I don't need to look into Colin's face again he seems to think he is doing his customers a favour not that we are the ones putting food on his table or anything I mean we are only customers u know not important to the business at all. I will find somewhere else to spend my thousands every month I am sure we will find the products cheaper anyway as they were abit pricey to begin with but we had a good relationship with the staff so we overlooked that , cheers Vip will definitely not rate u well anymore thanks to the way Colin thinks its acceptable to treat customers
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Replies (0)LT
Louis T
1 reviews | Active since Jan 2020
3 May 2015, 06:25
V.I.P. Pets make it right
After logging a mail on the website I received a mail from Brynn Schott informing us that they reviewed the video footage and found that the teller was incorrect. He also informed us to collect the items at our convenience. Thanks Brynn for making it right!
Helpful (0)
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Louis T
1 reviews | Active since Jan 2020
3 May 2015, 06:25
V.I.P. Pets make it right
After logging a mail on the website I received a mail from Brynn Schott informing us that they reviewed the video footage and found that the teller was incorrect. He also informed us to collect the items at our convenience. Thanks Brynn for making it right!
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Replies (0)