Concerning experience!!

We recently visited V8 as a family, and the girls decided to order a fishbowl ****tail. Excitedly, we all drank almost two bowls when my brother-in-law tasted the ****tail and realized there was glass inside our drinks. We had been completely oblivious, assuming it was crystallized sugar, which is why we didn’t mention it earlier. He bit into it and immediately recognized it was glass, not sugar.

We called our waiter, who insisted it was sugar, but when another waiter came over, he confirmed it looked like glass and said he’d call the manager. The manager eventually came, replaced our drinks, and casually claimed it was plastic, not glass. They were too busy to fully analyze the problem, brushed us off, and continued flirting with other waiters.

We weren’t given any further explanation or contact details, and were left with the worrying thought that we may have ingested glass. Despite remaining calm and even expressing that we understood accidents happen, the lack of professionalism was very disappointing. We paid our bill and left, but no one came to check on us or follow up.

It’s concerning that we were told to "contact them if we feel pain." This experience left us feeling very disappointed with the lack of care for our health and safety. I wouldn't recommend this place, as it seems they don’t prioritize their customers' well-being.