NO AFTER SALES SERVICES - NON EXISTING!!!!!

In Aug 2016 Vaal Mall Tyres, Ironman 4x4 Vaal in Vanderbijlpark installed a towbar to my New Isuzu KB250. Because of wrong installation by Vaal Mall Tyres Technician the wiring on the towbar caught fire. My Isuzu had to be moved by a lowbed to the Isuzu dealership in Vereeniging. I was informed that because of installation done wrongly my Isuzu could have burned out totally. The total wiring armor were replaced by the dealer at my own cost. I went to Vaal Mall Tyres to bring this problem to the attention of the Manager in Jan 2019. All the relevant pictures were also send to a lady that informed me that she is the Manageress - ********** . Up to date I didn't receive any feedback, not even a phone call. If this is the after sales services you get from Vaal Mall Tyres I would surely not recommend any of my friends of family to do business with Vaal Mall Tyres.