VAG Spec Centre Menlyn
Claimed Business
VAG Spec Centre Menlyn
Claimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.6|7 Reviews
May '25 - Apr '26
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
Frequently Asked Questions About VAG Spec Centre Menlyn
VAG Spec Centre Menlyn has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked VAG Spec Centre Menlyn across 68 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceER
Elvis R
1 reviews | Active since Jan 2020
4 Mar 2026, 08:00
VAG Spec Centre Menlyn Services have deteriorated
I would like to share my experiences with this company and advise against taking your vehicle there. Last year, I took my bakkie in because there was a noise coming from the pulleys. I submitted warranty claims to address what I believed were incorrect diagnoses, but the noise was never resolved. Their communication is also very poor. Often, I would be informed at the last minute, around 5:00 PM, that my vehicle was not ready. On one occasion, I visited the shop after not receiving any updates, only to find my bakkie parked and scheduled to be attended to the following day without any notification to me. Two weeks ago, I made another claim to address the noise, which they attributed to a faulty air conditioning compressor. After they replaced it, the noise continued. I ended up taking my bakkie to another shop for a diagnosis, where they identified the actual problem: the alternator needed reconditioning. Once that was fixed, my vehicle was finally running well. Unfortunately, I had to pay for this out of my pocket because my warranty stated they could not cover more than two claims for the same issue. I am extremely disappointed with my experience. Things have deteriorated there!!!
Helpful (0)
|Replies (0)ER
Elvis R
1 reviews | Active since Jan 2020
4 Mar 2026, 08:00
VAG Spec Centre Menlyn Services have deteriorated
I would like to share my experiences with this company and advise against taking your vehicle there. Last year, I took my bakkie in because there was a noise coming from the pulleys. I submitted warranty claims to address what I believed were incorrect diagnoses, but the noise was never resolved. Their communication is also very poor. Often, I would be informed at the last minute, around 5:00 PM, that my vehicle was not ready. On one occasion, I visited the shop after not receiving any updates, only to find my bakkie parked and scheduled to be attended to the following day without any notification to me. Two weeks ago, I made another claim to address the noise, which they attributed to a faulty air conditioning compressor. After they replaced it, the noise continued. I ended up taking my bakkie to another shop for a diagnosis, where they identified the actual problem: the alternator needed reconditioning. Once that was fixed, my vehicle was finally running well. Unfortunately, I had to pay for this out of my pocket because my warranty stated they could not cover more than two claims for the same issue. I am extremely disappointed with my experience. Things have deteriorated there!!!
0
Replies (0)PM
Peter M
1 reviews | Active since Jan 2020
13 Feb 2026, 13:10
Bad service from VAG Spec Centre Menlyn
I took my vehicle for repairs on 18 December 2025, i got it back about two weeks back now with more problems than before it went there, i managed to find the regional manager's numbers gave him the story and copy of invoice since then he never spoke to me and doesn't take my calls.
Helpful (0)
|Replies (0)PM
Peter M
1 reviews | Active since Jan 2020
13 Feb 2026, 13:10
Bad service from VAG Spec Centre Menlyn
I took my vehicle for repairs on 18 December 2025, i got it back about two weeks back now with more problems than before it went there, i managed to find the regional manager's numbers gave him the story and copy of invoice since then he never spoke to me and doesn't take my calls.
0
Replies (0)TN
Tlotlo N
1 reviews | Active since Jan 2020
5 Feb 2026, 12:43
Gearbox mechatronics A4
The worst place to take your car too, my car has been with them over 2 months, I had paid them upfront till today they are failing to fix my car, today I get to Be told I must come fetch the car, while I’m own my way they say the car is not okay they won’t release, I have for petrol of over 1200 they enjoy driving my car but they not fixing it, Never take your car there, I was recommended to vagspec Menlyn by a friend, trust me it’s a mess, I had to follow up on my car all the time before they tell me what they are busy with, they do not update us as clients nor value us I gave them close to 80k but still was not a priority that’s how bad it is
Helpful (0)
|Replies (0)TN
Tlotlo N
1 reviews | Active since Jan 2020
5 Feb 2026, 12:43
Gearbox mechatronics A4
The worst place to take your car too, my car has been with them over 2 months, I had paid them upfront till today they are failing to fix my car, today I get to Be told I must come fetch the car, while I’m own my way they say the car is not okay they won’t release, I have for petrol of over 1200 they enjoy driving my car but they not fixing it, Never take your car there, I was recommended to vagspec Menlyn by a friend, trust me it’s a mess, I had to follow up on my car all the time before they tell me what they are busy with, they do not update us as clients nor value us I gave them close to 80k but still was not a priority that’s how bad it is
0
Replies (0)RM
Rachel M
1 reviews | Active since Jan 2020
5 Jan 2026, 07:34
HIGH Regretfully (Sitting with a broken car Cause of them)
The worst place ever NEVER NEVER TAKE YOU CAR TO THEM , THEY BREAK YOUR CAR EVEN MORE AND THEN TAKE YOU MONEY. THE QUOTE THEY SEND YOU IS A FORTUNE SO THEY KNOW YOU WONT BE ABLE TO PAY. DONT EVERY USE THIS PEOPLE YOU WILL HIGHLY Regret!!!!!!!!!!!
Helpful (0)
|Replies (0)RM
Rachel M
1 reviews | Active since Jan 2020
5 Jan 2026, 07:34
HIGH Regretfully (Sitting with a broken car Cause of them)
The worst place ever NEVER NEVER TAKE YOU CAR TO THEM , THEY BREAK YOUR CAR EVEN MORE AND THEN TAKE YOU MONEY. THE QUOTE THEY SEND YOU IS A FORTUNE SO THEY KNOW YOU WONT BE ABLE TO PAY. DONT EVERY USE THIS PEOPLE YOU WILL HIGHLY Regret!!!!!!!!!!!
0
Replies (0)FB
Fred B
1 reviews | Active since Jan 2020
12 Dec 2025, 15:25
Blatantly lying services provider.
A Service centre with very bad workmanship. Had a tow in, and two breakdowns after service's. No communication on complaint. No payment on repairs made after promises. Blatantly lying to their customers. I lost Thousands of rands. Stay away from them
Helpful (0)
|Replies (0)FB
Fred B
1 reviews | Active since Jan 2020
12 Dec 2025, 15:25
Blatantly lying services provider.
A Service centre with very bad workmanship. Had a tow in, and two breakdowns after service's. No communication on complaint. No payment on repairs made after promises. Blatantly lying to their customers. I lost Thousands of rands. Stay away from them
0
Replies (0)WD
Wimpie D
1 reviews | Active since Jan 2020
29 Sept 2025, 15:59
Vag Auto Spec Menlyn Branch
I would stay far away from this company. My car has now been with them for almost 4 months, and every single week there’s another excuse or delay. I paid R70,000 upfront on the first day (not a deposit, the full amount), and since then it has been nothing but frustration. They refuse to honor the warranty. Their admin staff treat customers with zero respect — shouting and swearing over the phone like they’re running a pirate ship, not a professional business. At this point, I’ve lost well over R100,000 dealing with them, and there’s still no resolution in sight. This whole ordeal is ongoing and absolutely mind-blowing. Just this week, they told me the mechanic was “sick for 3 days,” but who knows if they even worked on my car at all? They didn’t even bother to inform me — I literally had to post on Facebook just to get them to call and give me an update. This is a nightmare experience I wouldn’t wish on anyone. Do yourself a favor — take your money elsewhere.
Helpful (0)
|Replies (0)WD
Wimpie D
1 reviews | Active since Jan 2020
29 Sept 2025, 15:59
Vag Auto Spec Menlyn Branch
I would stay far away from this company. My car has now been with them for almost 4 months, and every single week there’s another excuse or delay. I paid R70,000 upfront on the first day (not a deposit, the full amount), and since then it has been nothing but frustration. They refuse to honor the warranty. Their admin staff treat customers with zero respect — shouting and swearing over the phone like they’re running a pirate ship, not a professional business. At this point, I’ve lost well over R100,000 dealing with them, and there’s still no resolution in sight. This whole ordeal is ongoing and absolutely mind-blowing. Just this week, they told me the mechanic was “sick for 3 days,” but who knows if they even worked on my car at all? They didn’t even bother to inform me — I literally had to post on Facebook just to get them to call and give me an update. This is a nightmare experience I wouldn’t wish on anyone. Do yourself a favor — take your money elsewhere.
0
Replies (0)N
Nomathemba
1 reviews | Active since Jan 2020
18 Jul 2025, 16:59
Conference call was ...
Conference call was made with creditors today thandokazi was helpful
Helpful (0)
|Replies (0)N
Nomathemba
1 reviews | Active since Jan 2020
18 Jul 2025, 16:59
Conference call was ...
Conference call was made with creditors today thandokazi was helpful
0
Replies (0)