Active since Sep 2020
I would like to share my experiences with this company and advise against taking your vehicle there. Last year, I took my bakkie in because there was a noise coming from the pulleys. I submitted warranty claims to address what I believed were incorrect diagnoses, but the noise was never resolved. Their communication is also very poor. Often, I would be informed at the last minute, around 5:00 PM, that my vehicle was not ready. On one occasion, I visited the shop after not receiving any updates, only to find my bakkie parked and scheduled to be attended to the following day without any notification to me. Two weeks ago, I made another claim to address the noise, which they attributed to a faulty air conditioning compressor. After they replaced it, the noise continued. I ended up taking my bakkie to another shop for a diagnosis, where they identified the actual problem: the alternator needed reconditioning. Once that was fixed, my vehicle was finally running well. Unfortunately, I had to pay for this out of my pocket because my warranty stated they could not cover more than two claims for the same issue. I am extremely disappointed with my experience. Things have deteriorated there!!!
Experience with my claim on the repairs for my cars bad. I urgently fixed my bakkie for parts that are covered. thereafter, when I submitted a claim from accredited vehicle repairer, my claim was rejected and have paid a lot of money. I am frustrated. I never missed any payments, but now I am punished for that. I am trying to shop around for a warranty that will understand that refunds are neccesary if repaird were done from approved vehicle repairer and there are evidence. So much disappointed.
I gave the VIP properties my flat to manage. For 4 years I am telling you it was a mess. A geyser, stove, doors all stolen. Again the windows, floors and walls needed serious refurbishment. There were people staying there, who are foreigners and I think were undocumented. They were refusing to move out and when they did it was through my effort, VIP properties represented by Dominic and Liezel never assisted me. I had to spend money a lot for that matter to refurbish the whole apartment, without their assistance. I just wish to say to anyone who have a property that please do not ever give it to the VIP properties especially if you are an African they will destroy it and will never assist you. They do not visit properties they are managing and they do not do any assessment when renting out your property. They take anyone who goes to them with money to start staying whether they will pay going forward they care not.....So please do not give those guys your property to manage, they are useless.
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