Dishonest and terrible services

This is a service that I have used a couple of times and have had minor issues with running late. Paid upfront for services and owner Shuiab did not pick my vehicle up after my husband and I calling and texting for over 45minutes. We had to pay another valet service. I finally got hold of the owner and he promised to reimburse me which was on the 16/01/26 to date I have not received my money. Terrible service and from a small business owner. This service is operating out of king shaka international. COMPANY NAME: DURBAN PARKING SOLUTIONS