Valumax
1.3|58 reviews
SM
Sarah M
1 reviews | Active since Member
22 Jan 2026, 09:53
Valumax ****med me
My house was built in 2020, ceiling fell off in 2021 and they came to fix it now last year around june/July 2025 it fell off again, called my insurance and was shocked to hear that the house was not properly build,tried confronting valumax, they refused to help me and heard from NHBRC that the roof insurance takes 5 years
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Replies (56)Valumax's replyOfficial
22 Jan 2026, 09:59Dear Sarah Thank you for sharing your feedback. We’re keen to resolve this with you directly but unfortunately do not have enough detail to locate your file. Could you kindly contact us on email customercare@valumax.co.za or WhatsApp [066 518 3326], quoting your estate name or erf number? A member of our resolution team will be ready to assist. Every concern matters. We are committed to listening and acting.
Valumax Team
Valumax Team
Best regards,
Valumax's reply22 Jan 2026, 09:59
Official
Dear Sarah Thank you for sharing your feedback. We’re keen to resolve this with you directly but unfortunately do not have enough detail to locate your file. Could you kindly contact us on email customercare@valumax.co.za or WhatsApp [066 518 3326], quoting your estate name or erf number? A member of our resolution team will be ready to assist. Every concern matters. We are committed to listening and acting.
Valumax Team
Valumax Team
Best regards,