Daylight Robbery

I made an online purchase on the 25th of Nov and have not received any updates with regards to my delivery. No responses whatsoever on the numerous emails, online messages or social media messages. The contact number does not exist and no stores anywhere in Cape Town where you can go and enquire about your order. This is daylight robbery and no one is doing anything about it. They are active on social media daily but do not respond to enquiries on any platforms.