Disgusting, sarcastic and rude customer service from Craig at Vapers Corner

Disgusting service from Craig at Vapers Corner. Placed an order on Sunday 17/12/2023 and didn't receive any confirmation of purchase and no tracking information for my parcel. Haven't received my parcel and it's now 21/12/2023. Been calling in since Tuesday to get assistance but the response I get from Vapers Corner, Craig in particular, is that it's not their responsibility. A very rude and arrogant person. Highly disappointed in Vapers Corner as I've been a customer of theirs since 2018, but this will be the last time I purchase anything from them. It might not affect their pockets, but nonetheless it's a customer less for them.