IK
Imraan K
Active since Aug 2013
6
Reviews
0
Industries
Reviews
6 reviews3 months ago
Vodacom ongoing terrible network for almost 3 years
Been having network issues with Vodacom since December 2023. I've called in on numerous occasions and so have other people living in the same area, Amsterdam 2375. When they eventually contacted me back in January 2024 they told me there's nothing they can do for me but I should be patient because at the end of their financial year they will be upgrading the infrastructure, now January 2026 and the issues have only gotten worse. Lucky to get over 0.1mbps and have been paying R485 for non existent service. To add insult to injury when I renewed in December 2023 the price was R390, it has increased 25% in 18 months and Vodacom told me it's normal, then though on their annual increase list it shows a maximum increase of 4-8%. Vodacom if a pathetic company that takes customers money but fails to provide a service. This matter will be escalated to ICASA and will be looking to cancel my contract under the CPA
280 replies
28 months ago
Disgusting, sarcastic and rude customer service from Craig at Vapers Corner
Disgusting service from Craig at Vapers Corner. Placed an order on Sunday 17/12/2023 and didn't receive any confirmation of purchase and no tracking information for my parcel. Haven't received my parcel and it's now 21/12/2023. Been calling in since Tuesday to get assistance but the response I get from Vapers Corner, Craig in particular, is that it's not their responsibility. A very rude and arrogant person. Highly disappointed in Vapers Corner as I've been a customer of theirs since 2018, but this will be the last time I purchase anything from them. It might not affect their pockets, but nonetheless it's a customer less for them.
0 replies
35 months ago
Terrible experience with MTN contact upgrade
Can you rate it 0? Terrible experience upgrading my contract. Upgraded on 05/06/2023 and have been waiting until today 15/06/2023 for my package to be delivered. I have phoned multiple times and have been given a different story by each individual I've spoken to. Unfortunately I've had to cancel the contract. I wouldn't recommend anyone to use MTN as they are very unorganised company and very unhelpful. Customer lost.
0 replies
35 months ago
David
I had a good experience with David, he was very helpful with my request
53 replies
76 months ago
Telkom. Utter rubbish
Any way to rate 0 stars? Telkom has been spinning me in circles.. again. My service has been suspended by Telkom on 06/01/2020 because my account was in "arrears" of R203.27. I contacted Telkom countless times to sort out my issue and they could not help until payment reflected, stating it will be automatically reconnected. Payments reflected yesterday 09/01/2020 and my service was not restored automatically. I now am not in arrears but Telkom suddenly owes me R615, when i contact them now asking why it hasn't been automatically restored and now all of a sudden it isn't a billing issue but a system error and they can't reconnect me, i'll just have to wait until the incident is sorted. I find this highly frustrating, the level of incompetence at Telkom that is, not sorting out my issue, demanding a payment before service is restored when in fact it's Telkom that owes me money. I'm lost for words at how such a huge company can commit daylight robbery and get away with it time and time again. Surely I'm not the only one
0 replies
105 months ago
Disappointed
Telkom has been spinning me in circles. Having problems with my ADSL. I call in to report the error and they send a technician to "fix the problem" only for the same problems to be there. Also, they tell me that I can not get the service I'm paying for because it will make my connection unstable. Yet they offer that very service and Bill me at the end of every month for the service. All they do is apologise for the inconvenience. Ridiculous at the least. Paying for an "upto 10mbps" line. Getting unstable speeds jumping all over the place between 0.4mbps and 7.5mbps, with very slow upload speeds and a really terrible ping. The sad part is that for two months it worked perfectly, now this.
122 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)