Maintenance lady not doing her JOB

The maintenance lady has shown little concern for addressing the issues in my unit. These problems should have been fixed before I moved in, and although both the agent and inspection team informed her, she has not done her job. For the past two months, she has only responded by saying she will update me ‘in due time,’ yet nothing has been resolved. I still have a light that needs replacing and electrical plugs that are not working.